Server Version#: Plex 1.20.0.3181-0800642ec
Synology DS1019+
I noticed that my Plex server on Synology was not running (it was working fine for months). When attempting to Run it, I get the “Failed to Run Package Service.” message in DS.
I decided to check the Plex version and upgraded it to the above version doing a Manual Install. Still get the ‘Failed to run’ error.
After various permissions checks, and following support postings, I discovered that the root Plex folder was missing all the database files. The only thing it has is Plex\Library\Application Support\Plex Media Server and tmp_transcoding. But all the files are missing. And I know other folders are missing as well.
So I manually reinstalled the above version of Plex server. Nothing changed. Missing files and folders remained a problem,
I then Deleted the Plex folder, rebooted the Synology and tried the install again. Exactly the same problem. Files and folders missing except for those folders mentioned above.
I then discovered that the Plex folder does not have Read/Write permissions. So I checked those on. Reinstalled. Same problem. And the Read/Write permissions were checked off.
How do I reinstall Plex server and get this working again. I’m aware that all my files are missing/deleted, so at this point, I’m ok with doing a fresh/clean install and starting again.
I also previously created a Plex user and followed these instructions: Plex Media Server security changes for Synology users
I gave the Plex user Admin group privileges.
How do I do a fresh/clean install if running the manual install won’t work?
