Plex for Mac 1.68.2.3746 Crashes on Launch (High Sierra)

[pl4151]

Plex for Mac 1.68.2.3746
PMS for Mac 1.32.1.6999

Plex for Mac Host Mac (the PMS Host Mac):

• iMac (27-inch, Late 2012)
• 3.4 GHz Intel Core i7
• 16 GB RAM
• 750GB SSD (731GB free)
• macOS High Sierra (10.13.6)

PMS Host Mac:

• iMac (27-inch, Late 2012)
• 3.4 GHz Intel Core i7
• 16 GB RAM
• 750GB SSD (731GB free)
• macOS High Sierra (10.13.6)

Plex for Mac 1.68.2.3746 crashes 100% upon launch (but does not crash on Mac Studio (Monterey) ).

Restored Plex for Mac 1.67.2.3705—works fine.

[FordGuy61]

New minimum version for HTPC and Desktop players for MacOS

Due to a update of a component required for some fixes to the HTPC and Desktop apps, 1.37.3 of HTPC and 1.67.2 of Plex for macOS are the last version macOS 10.13 can run. Version 1.38.2 of HTPC which requires macOS 10.14 was released mistakenly released before disabling the auto updater for that version. If you are running macOS 10.13, you can get the previous version of HTPC 1.37.3.3706 here and Plex for macOS 1.67.2.3705 here.

[pl4151]

@New minimum version for HTPC and Desktop players for MacOS

1.67.2 is the last version macOS 10.13 can run.

Thank you for the notice.

.
Unfortunately, the download pane, both for “Everyone” and “Plex Pass” users, is still (as of 10 May 2023) labeled compatible with High Sierra:

10.13 High Sierra or later (64-bit only).
1.68.2.3746-7601b337
April 26, 2023

.

.
.

@New minimum version for HTPC and Desktop players for MacOS

If you are running macOS 10.13, you can get the previous version 1.37.3.3706 here

I always archive every PMS & Plex for Mac version, but for other that may have similarly written over 1.67.2, what is the URL from which one can download Plex for Mac 1.67.2.3705?

[FordGuy61]

@pl4151

Unfortunately, the download pane, both for “Everyone” and “Plex Pass” users, is still (as of 10 May 2023) labeled compatible with High Sierra:

Yep. Plex needs to update the web page. They’re aware of it.

@pl4151

I always archive every PMS & Plex for Mac version, but for other that may have similarly written over 1.67.2, what is the URL from which one can download Plex for Mac 1.67.2.3705?

Oops. I thought that was in the thread I linked. Let me see if I can find it somewhere.

[FordGuy61]

The “minimum version” announcement has been updated.

Here’s a direct link to Plex Desktop 167.2.3705:
https://downloads.plex.tv/plex-desktop/1.67.2.3705-db506a00/macos/Plex-1.67.2.3705-db506a00-x86_64.zip

[SeanMooney]

Is there a way to turn off auto-updates in the app? It’s great to have the working 10.13 build again, but would be rather annoying if it kept auto-updating to an incompatible 10.14 version.

[FordGuy61]

@SeanMooney

turn off auto-updates

Edit the plex.ini file. Add the following lines:

[debug] <-- add debug section if it does not exist.
disableUpdater=true

Plex Desktop:

• Windows: %LOCALAPPDATA%\Plex\plex.ini
• macOS: ~/Library/Application Support/Plex/plex.ini

Plex HTPC:

• Windows: %LOCALAPPDATA%\Plex HTPC\plex.ini
• macOS: ~/Library/Application Support/Plex HTPC/plex.ini

[SeanMooney]

Awesome, thank you!

[pl4151]

@FordGuy61

Edit the plex.ini file. Add the following lines:

[debug] <-- add debug section if it does not exist.
disableUpdater=true

Thank you—I very much appreciate the clear and concise information.

(I tried to learn such last August, but could not find Plex (company) documentation, nor in forum.)

[gorg]

Still, I would rather see Desktop apps remain compatible with High Sierra.

[gbooker02]

Unfortunately this isn’t going to happen. We needed to upgrade the version of Qt to 6 to get support for Apple Silicon and that is what increased the MacOS requirement. We have fixed the updater on plex.tv so it will no longer offer updates to those on High Sierra but we have officially increased the system requirements for the app going forward.