s4j4
December 6, 2023, 12:48pm
1
Server Version#: 1.32.8.7639
Click on the server icon in the left sidebar of Plex, then click on other database icons
Return to the previous fixed sidebar, click on the “Home” icon, and then click on the other database icons on the sidebar
Repeat the above steps and report the following error
Plex.log.zip (11.3 KB)Plex Media Server Logs_2023-12-06_20-25-00.zip (454.1 KB)
what do you mean by “database icons” ? the libraries?
I can’t reproduce but will make a report for the Plex for Mac team
s4j4
December 12, 2023, 11:23am
4
Hello, I have uploaded a test video, hoping it will be helpful in solving the problem. @BigWheel
录屏2023-12-12 19.19.41-1.mov.zip (6.6 MB)
Does the same thing happen to you at https://app.plex.tv ?
s4j4
December 13, 2023, 12:57am
6
In the https://app.plex.tv The test is normal, and currently only issues have been found on the Mac.
s4j4
December 25, 2023, 11:38am
7
Excuse me, has there been any progress on this issue? @BigWheel
We are still trying to reproduce it
s4j4
January 16, 2024, 3:11pm
10
Updated to Plex-1.85.0.4071, the issue still persists. Have you found the cause? Do you need me to provide any more information? @BigWheel
We have not found the cause yet
s4j4
January 31, 2024, 2:32pm
12
Updated to 1.86.1.4076, the problem still exists, please help to check the progress. Thank you@BigWheel
ozsmac
February 1, 2024, 10:34pm
13
Hi @BigWheel I was able to reproduce the issue by randomly clicking similar to the video above.
One additional bit of information, when the issue occurs, it only impacts the Home element, all of the other tabs work just fine.
Restarting the Plex client app clears the issue.
IMHO this is a very low priority issue, as the combination of clicking isn’t common (just pin the items from the server) and the issue can be cleared, obviously should be resolved at some point.
Thanks for the info @ozsmac
ozsmac
February 1, 2024, 10:52pm
15
If you need anything else, please let me know
s4j4
February 28, 2024, 11:52am
16
Have the developers reproduced this issue? Both I and other users have replicated it. @BigWheel
we have not as far as I am aware
s4j4
March 31, 2024, 7:18am
18
Have the developers reproduced this issue? Both I and other users have replicated it. @BigWheel
system
June 29, 2024, 7:18am
19
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