Dear Orca
First of all, thanks a lot for the tremendous effort you did and still do put into this project. Awesome!
I installed the Update on my Samsung UE55F6600 with the hope that the Trailers will start to work again, but no luck unfortunately. Do you know if there is a general problem with playing trailers on my Samsung Model? I also found a German post stating the same problem (Trailer - Der angeforderte Stream wurde nicht gefunden - #13 by myclecop)
My Situation
- Latest Plex Server (1.18.0.1944) and latest Samsung Plex App on UE55F6600 (2.0.13)
- Trailers work on the Web Client
- Trailers do not play on the Samsung Client (Unable to connect to the content Server)
- In the logs I do not find meaningful information. Two warnings from the Plex App:
“Warning — [PlexforSamsung] [Player.js] - Player Connection Failed!” & “Warning — [PlexforSamsung] [Player.js] - Player stop playback ERROR” - Additionally I see that the connection to my server is http, however the connection to the trailer domain is https, any way to change that?
What I tried:
- Re-installed & resetted Plex Samsung App
- Re-installed & resetted Plex Media Server
- Tried with various combos of secure/unsecure connections on server and app
- Tried with setting player default to auto, transcoding, direct play, streaming
- Tried with different Media Languages
- Tried with signed in, signed off plex account on Samsung App
- Validated system times of server and client
Attached the corresponding logs: plex_logs.txt (9.0 KB)
I’d be so happy if you Orca or anyone else has an idea how to fix this, I already spent so many hours and days trying to resolve this issue. Everything else works perfectly 
.
Best Regards,
Dande
