Plex for Windows have a different UI in other computers

Player Version#: 1.3.1.916-1cb2c34d

I’ve just installed the Plex app in a laptop with Windows 10 and while I expected to have the same app UI that I’ve got in my desktop app:

I’m stuck with this one where I can’t even use the feature of looking for subtitles:

I’ve downloaded the installer from the Plex website, same as I did in my desktop but they are very different, being the latter much more win10-esque.

What can I do to use the UI in the first screenshot for my laptop?

Thank you very much.

Looks like the Windows Store app on the bottom screenshot. You likely have 2 Plex apps installed on that machine, one is the new download, the second is the store app and have started the `wrong’ one.

Yes, the lower screenshot shows the old, deprecated Windows store app. Uninstall it.

You were right, I don’t know how that got installed, and since they both had the same icon and name it was hard to tell them apart. Thank you very much

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.