Server Version#: Version 1.24.2.4973
Player Version#: Version 1.34.1.2601-ff212e16
Hi,
I know there are many topic about this issue, most of them are already closed because it’s hard to reproduce.
Since few months, I also observe some video stutter during play, this result to a gap between the sound and the image (moving the play to some seconds fix the issue temporary). This was appening on few video, every 5/10 min, so hard to debug.
But recently I’ve found a video having the same issue but worse, it’s doing that every seconds.
I don’t have any bottleneck on my computer (and this vidéo is h264).
It’s working fine in the web interface.
I’ve try both plex client Version 1.34.1.2601-ff212e16 and 1.24.2.4973-2b1b51db9, I’ve the same issue.
For information, the video I use is : " Over the Garden Wall.2014.S01.VFF.1080p.WEB-DL.x264-NoTag (La Forêt De L’étrange)" searching on google with quotes will lead you on the good website. I can provide you a direct link to one episode if needed.
Occasionally, I come across a video that doesn’t seem to play well in Plex. I was lucky to get the file in the first place, so I was happy enough to get it. But the strange thing is when I play it on the Shield. Every 10 seconds or so, the video seems to skip ahead by about 1 second, but the audio plays normally. Because of that, the two tracks get de-synchronized from eachother. Skipping forward or back in a file seems to fix the de-sync, but it keeps happening. Does this sound like what is happening to you?
I fixed it by just re-encoding the file using my computer. It never comes out the same quality/size, but at least it fixes the desync. Perhaps it’s just encoded badly?
I have the same behavior. But if we are able to re-encode the file correctly, the Plex Media Plex shouldn’t have any issue to read the initial file.
I suspect the ffmpeg included into the PMP been optimized for encoding (mostly for server side), but not good optimized for decoding. I don’t know witch options they use to compile ffmpeg on plex side, but some part are missing. Ffmpeg is the most advance tool, it should be, at least, as good as a web browser.
So I think it isn’t encoded badly, it’s just encoded a way the specific ffmpeg from PMP cannot read it well.
On my side I have many movies havning this issue, I will not reencode everyones.
