Plex for windows, Samsung and LG apps sound problem

Server Version#: 1.41.7.9823 or high
Player Version#: Win 1.109.0 Apps latest version

No sound from some file on Plex for Windows, Samsung and LG apps.
No problem from Browser Plex. Maybe codec problem?

Thanks Regards
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Hi, thank for your answer.
I searched for that function on Plex for windows but i have no found it. Now i can’t try on my Smart TV

Plex for Windows

In Plex Desktop select Show Advanced to have the Debug menu appear.

Settings → Plex for Windows → General. Select Show Advanced.

Debug should appear below Quality.

Plex Samsung & LG apps

Is Force Direct Play enabled? If so, disable it.

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