@OttoKerner said:
Perhaps you renamed the files to a conforming name schema only after they were already (incorrectly) matched.If this is the case, you still need to perform the ‘Plex Dance™’ to erase their checksums from the plex database.
[optional: disable the SubZero plugin if installed]
- move all files for the show out of ‘sight’ of plex
- update library (
not ‘force update’not ‘Refresh all’)- empty trash
- clean bundles
- double check naming schema and move files back
- update library
[optional: re-enable the SubZero plugin if installed]
in this order
@OttoKerner, does this erase user’s viewing history? Not sure how the viewing history is stored vs. the metadata