Plex iOS app keeps freezing and closing

Plex Players Mobile Devices
1

Server Version#:1.25.3.7409
Player Version#: 4.72.1

This app has been working beautifully for years. About 3 months ago it would start freezing up and then shut down automatically then reopen. This usually happened after a period (20 minutes) of my browsing my music, adding songs to tracklists etc. If I just played music it would freeze randomly and usually after an hour or two.

In the last week the app freezes and closes and doesn’t reopen at all for several minutes. This happens after a few minutes and is not related to any particular time of use. Simply playing a track causes the thing to freeze, shut and reopen.

Plexamp has the same issue.
I have a NAS TS-251+
iPhone SE

2

Can confirm, on new ipad, killed the app killed the authorisation from the server. Reinstalled. Beyond the general unusable nature, I’m also not able to download content for offline use. Much like other users, though I’ve noticed this is when I am not local. I’ve updated my dns settings, but this is absolutely unusable.

Disappointing to say the least from a Plex pass user.

1 Like
3

agree.

4

Had this issue today on our old iPad Mini 4. Kept freezing / crashing.

Clearing out storage (was full) and restarting the iPad seemed to help.

5

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