Plex is looking at local assets even though they are disabled

[anon18523487]

I’m not seeing either of those movies in the log. I see other movies being scanned and their posters downloaded. Can you do the Plex dance for Airheads and then get me the scanner.log and themoviedb.log. And include the imdb.log file just incase you somehow have the wrong agent set.

The Plex Dance ™

The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl…