Plex issue while adding content

Plex Media Server NAS & Devices
2

Your folder structure is not correct:

  • You have no Season n subfolders.
  • You have a subfolder for each individual episode

Your Plex tv show library must point to /mnt/HD/HD_a2 on the NAS
or to I:\TVShows on Windows.
Not one folder level above nor below!

preparation:

Go to

  • Settings - Server - Agents - Shows - TheTVDB

In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under

  • Settings - Server - Agents - Shows - TheMovieDatabase
  • Settings - Server - Agents - Movies - Plex Movie
  • Settings - Server - Agents - Movies - TheMovieDatabase

the full story

  1. Look up your show on TheTVDB
  2. Take the title as it is used on TheTVDB. If there is something in parentheses, take that too. If the title contains invalid characters (depends on your file system), like § : % *, simply leave them out.
  3. Check the naming and the folder structure of your show. Name the top folder of the show exactly after the title on TheTVDB. No abbreviations. No additional subfolders. No aliases. Add the (year) in parentheses of when episode 1 of season 1 of this show was aired.
  4. Name the episode files according to the above linked naming guide. Use the same title as for the top folder. Show's Title (year) - s01e01 - additional info.ext (’- additional info’ can be left out)
  5. After you corrected the naming and folder structure, perform the Plex Dance with all files for this show.

e.g.

I:\TVShows <-- library points here alone
   \2 Broke Girls (2011)
      \Season 01
         2.broke.girls.s01e01.720p.bluray.x264-psychd.mkv
         2.broke.girls.s01e02.720p.bluray.x264-psychd.mkv
         2.broke.girls.s01e03.720p.bluray.x264-psychd.mkv
         ...