Plex Library Files Not Found

Plex Media Server NAS & Devices
1

Server Version#: Version 1.18.2.2058
Player Version#: 4.8.4

After I updated to the latest firmware 3 days ago, Plex does not work.

I tried watching a movie, i get the error “Please check that the file exists and the necessary drive is mounted.” I doubled checked, the file is there. But somehow plex cannot pull it.

I tried to add new media, plex cannot find it. It seems the link between plex and synology is broken.

How can I fix this?

2

Control Panel - Shared Folders - EDIT each share containing your media (in turn) - Permissions tab - Add user Plex to the R/W list.

3

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