Plex Live TV/DVR channel scanning fails with Clearstream Wireless Tuner (37389) on DS918+ NAS

Plex Media Server NAS & Devices
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Server Version#: 1.15.3.876 (not in Docker container)
Player Version#: N/A; Synology DS918+ Memory: 8GB; DSM 6.2.1-23824 Update 6
After installing the latest Clearstream software update this morning, the PMS Live TV/DVR setup wizard saw the Clearstream adapter. During the channel scanning process, the dialog box shows 60 stations found but on completion of the scan it errors: " No channels found…". I have confirmed that the antenna signal is good and that the router configuration works with the Clearstream app on my phone - live TV streams on that device. Does anyone have any suggestions? Plex Media Server Logs_2019-04-13_16-30-33.zip (1.9 MB)

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I hope someone answers this. I have the exact same problem, but the weird thing is that it works fine on my iPhone. On my iPad the Live TV & DVR says it needs set up, but the link just goes to plex.tv - there’s no set-up prompt. The TV/DVR option doesn’t even appear on AppleTV, for which the newest version was updated today (Apr 2019).

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There are issues with the formatting of various channel names from Clearstream who are reportedly working on a fix.

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Excellent - looking forward to the update.

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Any word about when the firmware fix will be available?

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