Plex local authentication disable with PIN enabled?

Hi,

I’ve enabled login without authentication on my plex server for my local IP network but this seems to also disable the Plex Home feature where I have set up multiple accounts for different members of my family.

I want it set up so if you are on the local network you do not need to sign in with an online Plex account but you do need to sign in with the account I have created in plex home using their PIN.

How can this be set up so I don’t have to log into the online Plex.tv account but you DO have to login to the Plex home account I have created.

Thanks

It is not possible. Authentication is always tied to plex.tv

Hi

Isn’t that a bit of an odd solution? In order for my local users to be able to use my Plex server they have the have a Plex.tv account or they can’t log into my plex server using the “Plex Home” accounts I have created?

I thought that was the idea of the plex home accounts? To allow users access to certain media files your server but not all of them?

Why would plex be set up so you HAVE to create a Plex.tv account just to access local media on the server? For tracking purposes possibly? I don’t want them to have to log into a Plex.tv account, I just want there to be separate “Home” accounts on my plex server which the users can log into using a pin. Please note, the users on my network are accessing the server through it’s local IP so no data should need to be sent out to the internet to access it.

Would you be able to explain the reasoning behind the decision to set Plex up this way? From my understanding this never used to be the case and has only changed in some recent releases of Plex.

What I want is when I access my Plex server on my local network it just pop up asking which user you are and asks for your PIN. If you access my plex server from outside the network then yes please, ask for a Plex.TV login. Shouldn’t that be how it was set up originally? Why would I want to log into my main admin plex.tv account for my server just to then log my “Guest” user in as a managed user? WHEN IM ON MY HOME NETWORK AS WELL!

The main reason I upgraded to a lifetime Plex Pass was for this managed user feature and now your telling me that the feature I signed up for has been changed completely to what it is made out to be?

+1 bump bump bump

So utterly annoying, that I even locally have to sign in to plex.tv.
And no - that was not always this way. Used to be able to login with a PIN (as plexpass member)

I think the option to sign in via google and all that made this change.
so annoying.
please bring back the local PIN-login

1 Like

Seems I’m not the only one who wants this feature back! From the posts on the forum and the one by tiki_plex above it looks like this is a highly requested feature that is just being ignored.

Yeah … and I really really don’t dig it. Why on earth should Plex suddenly need to be always connected to the iNet?!
Just because someone had the idea of social logins? Who wants to share more big data with Google and the likes? Do I want to get tracked by Google every time I login to my local PMS? No

I love Plex, but we need that local PIN-login back badly!

There is no such thing as a local user. Managed users are not local.

“local pin login” has never existed

Really don’t know what you mean? I always updated to the latest PLEX-Version, and only lately it started forcing me to do a login with Email and Password (calling:http://127.0.0.1:32400/web/index.html#). And PLEX does not let me sign in using my username. Only accepts emailadress.

Actually “local pin login” worked perfect for the last 3 years in my setup?!
Here is how:

I remotely connect to a Mac Mini. For Administration this Mac mini calls the local address of PMS in a Browser.

This worked for yeas now. I NEVER had to login with Email and Password there before. I could just enter a PIN (like on an Apple TV).

Remotely I then connect to PMS with AppleTV & PIN to watch my media.

On Apple TV, AndroidTV, Roku etc the first time you ever logged in it gave you a link code which you had to enter at https://www.plex.tv/link (which you need to enter your username/email and password to get to) this is how you initially log into the AppleTV and other Plex app made for devices without keyboards.

On the web app, mobile apps you enter your username password in the app itself rather than using www.plex.tv/link

A “managed user” does not have a password and simply cannot log into a new device/app on their own.

After that when you close the app reopen and you have Account PINs set up or multiple users it will show you the user selector/switcher. This is assuming you don’t have skipping the user selector enabled, which picks the last signed in user.

If you loose internet then only the last signed in user can get in because it will be cached on the device. meaning you cannot switch users with no internet.

If you actually sign out ( as opposed to just closing the app or opening user selector) then you would need to go back to https://www.plex.tv/link to relink the app which you cannot do without internet. in the web app the sign in the u:p entry you are seeing.

if you saw this screen below then you were signed in. if you were not then it could not show this screen at all because it does not know who you are. If you are being shown the username/password then you actually signed out, you are using a new browser or a browser which you cleared all cookies/cache etc.

04%20PM

You can allow apps to access server without sign in by entering its IP in the networks settings allowed without auth but this is only useful locally for the most part and it will not show you the user selector because you won’t actually be signed in. in this case it will act like the admin user as far as what is shows in on deck and all that. however if on a mobile device it won’t allow you to use the mobile apps for free if you have a Plex Pass because you are not signed in that case

Thanks BigWheel for the profound explanation.

The strange thing is, that each time I start Plex anew and call the webapp via browser, it asks me for my u:p (it actually does not accept username, only email-address).

If I understand you correctly, beforehand I used to stay loged-in, even after reboot, and then only chose one of the multiusers, and enter a PIN for identification.

Well … now Plex doesn’t keep me signed in and forgets my credentials every time I reboot the computer/server. On every reboot I now have to sign in with email & password.

Also, when I hit the Plex-Icon, it now keeps opening 127.0.0.1, but I use a local IP 10.0.x… When I open my local IP manually, Plex forgot the login information, each time i call the IP adress …

So maybe something’s fishy in the install … I also noticed, that no matter what preferences I save for the Web-App-Settings, they get reverted on page-reload. (ie. I try to change the display from 12hrs to 24hrs … or try to set automatic local login … but it always resets on reload of the preferences-page…)

Plex Web is just another Plex client. It’s settings are saved within your browser’s cache. Do you have your browser set to clear the cache whenever you close the browser? If so, then this is what’s clearing your login info so you have to login again the next time. Also, accessing your server using 127.0.0.1 or 10.0.x.x will be treated as 2 different clients. Their settings will not copy from one to the other.

Thanks for the heads up, MovieFan.
Can you tell me, if there’s a way to have Plex call the local IP, when I hit the app-icon to open the Server-Interface? It always opens 127.0.0.1 …

No, that button is hard coded to use 127. You don’t have to use that button, it’s just a shortcut. Open your local 10 address then save it as a bookmark.

OK, thanks a lot for your replies.

This helped me find my issue with the login:

  • It was the Browser(s)-Settings. Safari has a new per-page content-blocking option which was activated, that’s why changes and logins did not get saved.
  • That’s why Plex didn’t have access to my login-info and kept sending me to plex.tv do identify. Now I get the PIN again, since I stay logged in and only have to chose users.

Concerning the local login WITHOUT internet-connection:

  • Is it possible to locally watch mediafiles from an unclaimed (not logged-in) PMS via a mobile device, Smart-TV, Apple-TV?
  • Or is it only possible to stream media locally from an unclaimed (not logged-in) PMS, when you access the webinterface directly in a browser / watch media directly in the webappp?
  • So basically I could take my PMS along in a Camper and watch my media via an unclaimed Server and without an iNet-Connection?

any answer on these?
Concerning the local login WITHOUT internet-connection:

  • Is it possible to locally watch mediafiles from an unclaimed (not logged-in) PMS via a mobile device, Smart-TV, Apple-TV?

  • Or is it only possible to stream media locally from an unclaimed (not logged-in) PMS, when you access the webinterface directly in a browser / watch media directly in the webappp?

I don’t know many of these Plex clients. But I’d say:
A good indicator if the client in question can be used without Internet connection, would be if the client has a preference where one can set the IP address of the server.
I know for instance the iOS and Android clients have such a preference.

What we would like to be able to do is set up a local account in Plex so that a user on my LOCAL network can sign into MY plex server, have their own web interface and watched status and DOES NOT need to be signed into a plex.tv account in order to use my server.

This was how it was setup before and somewhere down the line Plex decided to change it and always REQUIRE you to log into a plex.tv account in order to access the plex server.

Why can’t it, If I put in the local IP address of my server log in without the need to sign into a Plex.TV account? That is the point we are trying to get across. Somewhere down the line a Plex employee decided that we always have the be logged in using a online plex.tv account.

I don’t want that, I want to be able to create a new local account in Plex, which I can share with someone on my local network. (They browse to my server via a local IP or DNS name) and they can login with ONLY that local account I have created. Which gives them their own interface, on deck, watched status etc. What I don’t want is to have to sign them into my plex.tv account which is admin of the server??? To then just click on another managed user. Basically set up the managed users feature so it is just local users and not tied to a Plex.tv login?

To be clear, Plex has never allowed having individual watched status without a Plex account or being a managed user. The change to require being logged in to a Plex account only applies if your server is also logged into Plex. If you don’t want to log into the clients, do not log into your server either.

Plex doesn’t current support the concept of a “local account”. Please create a feature request.

Thank you for the response, please see the feature request linked below which was from 2015 and still hasn’t been answered by a Plex Team Member so I doubt me posting another one is going to make any difference.

Edit: More requests for the same thing below:

POST BY ME WHICH GOT CLOSED:

All we wish to have, is the option to access our media locally and offline, as different users (i.e. family).
Imagine being somewhere without internet, but with electricity, with a LAN and your plex media center.
(How) Is one then able to use Plex?