I can’t believe devs still didn’t fix this problem since 2017… But, hey, they are busy with adding worthless features like podcasts, tidals and god knows what, that no one asked for…
It’s like a selling factory faulty products and instead of fixing it asap, company decides to make new products completely unrelated that no one asked.
So we got bug that hasn’t been fixed in two years and we’re talking about bug that affects hundreds and maybe thousands of users… Unbelievable!
Have you tried the beta server mentioned in the post above?
Instead of grumbling, it would be more productive if you looked some posts above yours and tested the provided test version : Subtitles stop working after a short time in MKV
Instead of white knightning and posting your useless reply, you should be protesting as well. I shouldn’t be digging on forums and telling devs to do their job to fix their software or even downloading some things. People shouldn’t be bothered with such things. It’s devs job. Devs should be fixing such bugs officially and releasing new version with fixed bugs. People want to use software to relax and watch their movies in Plex after work, not to register on some forum and do some technical things, that some people don’t even care. Instead telling devs to focus on existing bugs, you attack protesting users. You’re even worse than those devs and I have every right to be upset. When software is full of bugs and devs instead of fixing those bugs focus to make worthless features no one asked, speaks how immature and crappy is this company.
And bug that exists for 2 freaking years and has not been fixed is damn shame of a company.
My “useless” answer purpose was also to point the fact that this issue solution is going to be released, so it is not the best time to blame the devs about the inaction.
You look so angry against Plex that I suggest you to move to another software. And so, to another community. Please do it…
Do not feed the trolls 
I am starting to have this issue too
I play the movies by streaming in Chromecast from my Android plex app
Subtitles disappear for a period of time and than appear again…and so on.
I observed that if I do the rewind using the app 10s function goes back to normal for a period of time
A month ago was no issue
Are you using the test build mentioned above?
I am using the official release
@terierul please try the build linked here Subtitles stop working after a short time in MKV - #80 by chrisallen
The fixes included in that preview release will be included in the next Plex Media Server beta release.
Thanks Wingman for the download link
I will install this build
Thank you!! That solved the issue for me (which only appeared a few weeks ago).
i figured out what the problem was about losing subtitle when playing you have to go to settings video then put burn subtitles on always normally it’s on automaticly if you change it to always pres safe button the subtitles wil not disapear anymore
If you install this build here Subtitles stop working after a short time in MKV - #80 by chrisallen the subtitles will always work, even without burning 
ye i know but i have alot of tv shows movies etc not going to rescan evrything again just changing the setting from burnsubtitle to always from automaticly isn’t a big deal
You don’t need to redo your setup. Just install that version on top of your existing PMS.
That option will force the server to always transcode your media even if your device could direct play the file.
This issue is fixed in the latest Plex Media Server 1.18.0.1846 release. Please upgrade to enjoy tale advantage of the fix, and a host of other fixes and features.
awsome thnx mate so now i can put that option on automaticly and it wil just keep the subtitles? how do i instal that version i don’t see it im on Version 1.17.0.1841 i have a plex pass? never mind i put updates on beta and now i got that update
hello chrisallen,
my plex player on my LG tv still doesn’t play VOBSUB.
My Plex Media server tells me it is up to date with version 1.17.0.1841. When are you releasing 1.18.0.1846 to everyone?
cheers,
Jacques Lionnet
