Plex Media Server cannot be configured on My Cloud Home

Server Version#: 7.15.0-160
Player Version#: 1.18.6.2350

Hi, so I have a My Cloud Home device and I wanted to setup Plex Media Server on it. Problem is though is that when I click the Configure button I get a HTTP ERROR 502 error when it tries to load the page. I email WD Customer Support and they are telling me to go to you. How can I fix this?

Hi, I just realised that Plex Media Server now works for me. Try using the configure button now!

I know, not sure why and how this is happening! Now when I press the Configure button, it shows this:

plex

This is really weird, Plex has to fix this this since WD can’t. Annoying as heck to get working.

This happened to me and was very frustrating, I just disabled the application from the My Cloud panel, and installed it again, did this a few times leaving the load times finish and finally passed to the configuration process. Hope this helps

Just chiming in, it is July 20th, 2021 and I am ALSO experiencing difficulty in configuring PLEX. boooooo

Have you tried mapping your cloud as a drive then install on the mapped drive? Just a thought.

I have have the same issues as metioned, does anyone has a sollution ?

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.