Plex Media Server Cannot find my files anymore

Server Version#:1.21.0.3711-B5
Player Version#:4.43.4
Hello, I am having one heck of a problem with my PMS. I updated Windows 10 after having my computer in storage for 5 months, and now none of My Media shows up. When I click on the plus sign, it says I need to download PMS. But I have and it’s running. I can’t figure out if this is some kind of login problem or what. All the files worked previously and they are all still there. I can access them with Windows File Explorer or Kodi, but not Plex. I am wits end…I can’t contact Plex support to ask them if there is something wrong with my login as it sends me to forums.

Has anybody seen this or know a fix? Plex came back to life 1 time and I thought it was resolved, but it didn’t last. Now it doesn’t see my media again and keeps sending me to the downloads page.

Any help is GREATLY appreciated.

Thanks,

CN

This might help: https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.