Plex Media Server disappeared and can't get it back

Plex Media Server was fine for a couple months but after temporarily removing external drive it is no longer accessible, so far tried the following:

  • Have restarted Shield at least 5 times
  • Waited 12 + hours
  • Removed Plex App (not server) from Authorised Devices and signed back in
  • Page fails to open for http://10.0.1.150:32400/web/
  • checked external drive is seen correctly on Shield
  • light on external drive is constant indicating its connected by not being accessed by PMS

IMG_3592

shield_plex_logs_10.0.1.150.txt (4.8 MB)

Spent a lot of time since Shield Experience issues - so don’t want to risk loosing it again.

External Drive is accessible over the network.

Plex Media Server app seems to be running in System Apps (shows Force Stop)

Server Version#: 1.26.0.5715-8cf78dab3
Player Version#: 9.1.0.32210

@BigWheel I had a post regarding the same issue a while back, would you mind assisting again?

Tried editing the Preferences.xml as per this article but this didn’t resolve the issue either.

Hi, I will tell you the ignorance from Plex employees is unbelievable- this has been happening to quite a few people since the big Android 11 update basically you will have to rebuild your library, since the Shield 9 experience upgrade every time there is an update to Plex server I loose my server and need to rebuild, a few other people are in the same boat, it’s painful to be honest, I have posted a few times about it - if you add this to the loss of hardware transcoding it is obvious that the current Plex staff are out of their depth and can’t work around the restrictions that Google have imposed.
FYI I am running an external ssd for my library, this seems to be a constant.

thanks for the response @DaMacFunkin, I was starting to think they blocked me on here :slight_smile:

Might be worth looking into a complete backup solution for the whole Plex Media Server drive, I haven’t done it yet but its on the books in case a rogue update comes out again.

Like so many people out there, the Shield experience on Android 11 was truely an experience just in Feb, 4 rebuilds/2 days of work + indexing - divorce material!
That was the last nail in the coffin for the Shield as PMS server, not bad as a player that’s all. In all fairness the Plex support guys did tell me that, I should have listened earlier!
For anyone interested; I ended up using the mSATA from my external Samsung T5 1TB SSD as per video on YouTube, in an older HP i5/4GB notebook.
Loaded Fedora 36 (Server Edition) Its all command line and I’m no Linux expert but why waste resources on a GUI. Plex server was setup in a few hours connected to Synology NAS via gigabit (NFS) - so far it’s impressive.
“New” server on a budget, it can’t transcode, commercial detection doesn’t seem to work, sonic analysis is a bit hit and miss but scanning in my media is at least 10 times faster and the Shields are very responsive too after a factory reset, PMS server disabled and installing minimum number of apps is the key.
Good luck with it.

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