Server Version#: 1.21.1.3830
Player Version#:
I rebuilt my server a couple of months ago and upon scanning my data directories every movie where Plex Media Server recognizes the movie as part of a collection, Plex uses the collection poster rather than the movie poster. My movie source as I scroll through the movies shows multiple movies with the same poster. I am not sure what to change to make Plex show the individual movie posters instead of the collection posters? Please see screenshot.
That’s odd but apparently not consistent. While I see Plex is using the same poster for the Cars and Narnia movies, it’s not doing that for Captain America / The First Avenger.
Also it doesn’t seem like Plex actually creates collections in the first place.
Do you happen to have the Cars / Narnia movies stored in their own “collection” folders with posters in that folder?
e.g.
Movies <- the folder linked to your movie library
Cars
Cars (2006).mkv
Cars 2 (2011).mkv
Cars 3 (2017).mkv
poster.jpg
instead of
Movies <- the folder linked to your movie library
Cars (2006)
Cars (2006).mkv
poster.jpg
Cars 2 (2011)
Cars 2 (2011).mkv
poster.jpg
Cars 3 (2017)
Cars 3 (2017).mkv
poster.jpg
Thank you for you suggestion.
Although, I have my movie file system is as you suggested:
Movies <- the folder linked to your movie library
Cars (2006)
Cars (2006).mkv
poster.jpg
Cars 2 (2011)
Cars 2 (2011).mkv
poster.jpg
Cars 3 (2017)
Cars 3 (2017).mkv
poster.jpg
The Captain America movies I went through some and fixed manually by editing the movie and changing the poster.
I utilize tinyMediaManager to download all the metadata and rename the files before putting them into the watched movie folder.
So no common top-level folder per collection.
Have you checked TinyMediaManager got the right posters for you?
I will upload the different Cars Movie poster from the file system.
Cars (2006)
Cars 2 (2011)
Cars 3 (2017)
I rebuilt my server from scratch. The data in the library didn’t change. This happened after I reinstalled everything from scratch. Could this be a setting in the agents?
Depends on what agent you’re using for the library?
The “Plex Movie” agent has an option to use the local assets (e.g. artwork) if available.
I just manually matched a movie in a playground library and they’re getting individual posters for each movie.
The question is more: which agent have you selected for this particular movie library?
... > Manage Library > Edit...
Advanced tabAgent
Last night, I adjusted the priority of the server agents to have ‘Local Media Asset (Movies)’ on top of ‘Personal Media’. It would be opposite what this picture shows.
In the morning, I swapped it back and did a ‘Refresh Metadata’ on a movie that was showing a bad poster. It then brought the correct poster up.
This is what the library agent is set to:
I’ll try to ‘Refresh Metadata’ for all items in the library and see if this fixes it.
Considering the Plex Movie agent you’re using for this library is configured only on the library level and not linked to the Personal Media agent, it appears the metadata refresh did the trick all by itself…
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