Plex Movie Collections ARTWORK not working...

Using the latest Plex Windows Server 1.12.0.4829 - Have a specific library for Movie Collections (meaning 2+ movies), such as Lord of The Rings, The Matrix, etc

https://support.plex.tv/articles/201273953-collections/

I have each movie in that library tagged via their collection… but, I can’t get the artwork to properly display…

My collection looks like the fourth picture here: https://www.plex.tv/blog/beginning-look-lot-like-collections/ with just mishmashed posters, and no background/fan art.

I cant get Specific postes such as “STAR WARS COLLECTION” to display… I have set the settings to find tmdb collection… but it doesnt work???

Anyone have it working?

What are your settings EXACTLY?

Thanks!!

Plex doesn’t download collection posters or descriptions… the setting you describe just adds an information that the movie is part of a collection (Tags > Collections).
You need to manually edit the collection and set poster, background and descriptions (just as you would edit metadata of a movie… click the “Edit” button and change/add details as you like it.

Despite Plex not automatically downloading posters for collections from The Movie Database, it’s still a great source for those :slight_smile:

There’s a advanced option in the library, that quite literally says: " Use collection info from The Movie Database "…

What info is it using then??

it just checks if the movie is part of a collection and if so sets the collection tag. no metadata is loaded for collections. I believe this is because they’re not currently available via API.

??

What do you mean if it checks if the movie is part of a collection.

It doesn’t do that.

The TAGS that I manually inputted, do that…

I have to tag each of the matrix movie as “The Matrix” in Collections, for it to group like that… that’s all its doing.

That feature that says “Use collection info from The Movie Database” isn’t doing anything…

Is that more clearer?

Bump… still looking for a fix

The info @tom80H gave you above is correct.
Plex is not fetching other info from TMDB, except which movie is in which collection. No posters or other stuff.

1 Like

@OttoKerner but the collections are built based on my tags! what is tmdb providing?

@negfusion said:
@OttoKerner but the collections are built based on my tags! what is tmdb providing?

If the collection was created previously by you, then that option will be providing nothing since it already exists. You might as well turn it off because it will probably give you extra collections that you don’t want.

This doesnt make sense, so if i reset and start a new collection, then it should give me posters/fan art??

It doesnt!!

@negfusion said:
This doesnt make sense, so if i reset and start a new collection, then it should give me posters/fan art??

It doesnt!!

It doesn’t bring in any artwork, simply the collection name to form the grouping and what movies are in it.

then whats the point of using MovieDB as an indexer?

it has the artwork there…

why isn’t it fetching it along with the metadata like normal movies???

Seems extremely half-baked implementation… this cant be right.

I agree with negfusion. The implementation is wonky. My “collections” tags aren’t being populated in the way I would expect based upon how the feature is described.

@ChewyWaffles said:
I agree with negfusion. The implementation is wonky. My “collections” tags aren’t being populated in the way I would expect based upon how the feature is described.
what do you miss / experience that’s off from what you expect?
I agree… it would be a nice addition to use more of the collection’s metadata available in The Movie Database if you do rely on The Movie Database to tell you what collections you got. At least when it comes to posters/backdrops… compared to movie metadata it’s a small issue as you won’t be dealing with hundreds of entries and they’re easily setup manually.

@tom80H Its unfair to say its a “small issue”.

Why even bother doing a half ass update? Why not spend the extra few hours/days/weeks it takes to implement it fully? TMDB has had a movie collection area for at least the last 4 years and Plex has just now implemented it. Why rush to half ass it?

There’s no reason why Plex can grab the data/tags/posters for Movies and not for collections except pure lazyness.

I agree, dosen’t seem it has been think through. Why add a collection feature just to put movies together from TMDB API but not gather all the fanart/information. Hope this soon will be fixed. Who wants to add fanart manually in 2018 :wink:

@tom80H said:
it’s a small issue as you won’t be dealing with hundreds of entries

I’m currently three hours into manually adding posters to 120 collections and I’m not even half way yet.

@negfusion said:
Seems extremely half-baked implementation… this cant be right.

I completely agree with you it is a ridiculous oversight and their pictures are misleading but both of the websites linked in your original post make it quite clear that no posters are automatically downloaded.

“By default they’ll have a composite poster, but you can set a custom poster and background art by editing the collection entry in the library, just like you would for a regular item.”

“After creating a collection you will notice the collapsed collection has a poster with up to 4 images from items in that collection. You can edit the collection’s own metadata to add a custom poster, a summary, a background image (fanart), and decide if it will be ordered by release date or alphabetically on its preplay screen.”

How about this API?

It gives images for a collection

I would love to see this added