Windows Version 2.22.1.917-2a5a2e01
New to Plex, I downloaded the 64-bit version and installed, but Launch failed to produce any action. Re-installing/repairing has no effect. Running from the Windows start button also fails to launch the app. I see that similar problems exist for mac-beta versions but this is the latest off-the-shelf for new customers. How do I proceed now?
Are you talking about Plex Media Player (PMP), not Plex Media Server (PMS)?
Because the version number you cite is one of PMP and there is also no 64 bit version of the server.
If PMP doesn’t start on Windows, it usually has to do with missing or outdated device driver software.
Thanks for the advice. It was the Player (not the Server). I got a new Win10 driver and software from the tuner’s manufacturer which enabled that company’s software to run, but the PMP. still fails to launch.
‘Display adapter’ is not a tuner. It is the adapter card (or port, sometimes also called ‘GPU’) to which you connect your computer monitor.
Common manufacturers are nVidia, AMD (ATI) or Intel.
I should be explicit. I have a USB TV tuner from ClimaxDigital (model DTV330). The device manager sees this under sound, video and game controllers as DVB-T TV Stick. I can view TV channels using the proprietary software from ArcSoft TotalMedia 3.5. I expected to be able to view Live TV using Plex. Plex Media player fails to launch, and I do not know why. I am using uptodate Windows 10. (PMS seems to be not launching either, but maybe the same problem affects both.)
Not all issues at once, please. One after another.
Can you start Plex Media Server, after you have installed it?
(Above, you only mentioned that you installed Plex Media Player, which is not the same and which also requires Plex Media Server to be installed and working, to do anything sensible.)
When I start the Plex Media Server from the Windows Start button, nothing appears to happen. The task manager does not show it as an active app but shows these background processes:
Plex Media Server (32 bit)
Plex Media Server DLNA Service (32 bit)
Plex Tuner Service (32 bit)
Plex Update Service (32 bit)
I’m running a 64 bit laptop, BTW.
Did you already previously have Plex installed on this machine?
After you start Plex Server, what happens if you open this link with either Google Chrome or Firefox on this machine http://127.0.0.1:32400/web
(Don’t try it with Microsoft Edge, it doesn’t work with it.)
I had installed Plex yesterday and reinstalled it today.
After I started Plex Server, the link you gave me opened my web page and showed the server as “nearby”.
I was then also open to start Plex Media Player which gave me an identical-looking screen (and asked me to sign in again).
So far so good. I still have no clue as to how to view live tv this way.
Now that you have access to the web app, you can start setting up the DVR functionality in Plex:
https://support.plex.tv/articles/225877347-live-tv-dvr/
Thanks, I have set up the dvr, complete with tv guide. I still don’t see anywhere to actually view the tv, or the guide.
Please provide a screenshot of your used Plex app.
I am not sure what you mean by “your used Plex app” but I am attaching a screen print of my laptop with the app open. (I have two monitors so the one you will see on the right is an extension monitor.)
OK. I can see this is the PMP with the DVR setup page open.
Apparently you have your tuner already set up and have activated some channels. So it looks like you’re good to go.
Now click on the ‘Home’ button in the top, left corner.
Then you should see on the left side a menu item ‘Guide’. Click on it.
That works, thanks. It’s a strange set of channels mind you. Only 79 channels enabled out of 105, and the 5 mainstream channels are not recognised at all. I guess that’s down to using an unsupported tuner.
Thanks for your help.
That’s either because
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
