Server Version#: 1.32.1.7510 (smb) Player Version#: 10.4.0.4843 nVidia Shield Pro 2019 Android version: 9.1 I am putting together a nVidia Shield Pro 2019 specifically to host PMS to watch movies/music etc on my sailboat for when I move aboard full time next spring. I have identified a horrific …

I have ended up uninstalling PMS and downloading/installing again, and once again the issue fixed. I found a post on Reddit about exactly this issue and apparently its very common - seems to be this way in cases where the ‘Storage Location’ option has been chosen as the external disk (option is foun…

[image] pjamedia: I now have mine set to ‘Internal (user accessible storage location)’. This way I can access the database location on the Shield (over network as have storage available via smb) if I need to restore the database from backup at a later time. @pjamedia I’m assuming you are on a…

@pjamedia Thank you so much for describing so clearly this issue that so many of us have been facing since a while now. I’ve had the PMS crash in exactly this same manner a couple of times now and was wondering why it was happening. After reading your post I now know that it is linked to disconnect…

@StephenH That’s very wise advice Stephen. As a compromise, I have just added the 64GB USB thumbdrive back to the first usb port with my SSD connected to the second port. I have migrated the Plex Data to the thumbdrive using the option in the Plex Settings Menu. My thoughts here are that I am much l…

@Anjadekar The posts I saw detailing this issue in Reddit were a few years old and looks like Plex have done nothing so far to address the issue. I really wish they would but get a feeling they would probably drop support for PMS on the Shield all together before having to spend the effort to fix th…

[image] pjamedia: I checked the storage availability on the internal 16GB storage after reading your post, and there was only about 2GB free @pjamedia I didn’t know how big your library was but I figured that would be the case! I’m in the slightly less common situation of having a Shield TV P…

If the PMS menu is missing in the Plex application, it’s because the configuration has been skipped or corrupted. I think the procedure should work, provided you’ve enabled backups.

Yes, the procedure should work - with one caveat: you need to have changed the storage location in the Plex Media Server Settings menu to user storage (internal or external) in advance of experiencing the issue, as the default is system storage, which is not accessible (on a non-rooted android devic…

In my case, at the time of the crash, my PMS storage was on “internal system”. I reinstalled a PMS, then changed the storage to “internal user”. No problem for the rest of the procedure.

Plex Media server menu item missing from Plex app

Plex Media Server

Anjadekar December 2, 2023, 5:51pm 8

@Da_Green has recently posted an excellent thread with a detailed walkthrough on restoring a crashed/dead server. Hopefully it will be of help to the people on this thread. I will be trying my hand at a restore along these lines in the next few days and will report back with my findings.

Topic		Replies	Views
Plex Media Server missing from Plex app (NVIDIA Shield) Plex Media Server android-tv	9	337	May 13, 2022
Please help.....My Media Server is gone Plex Media Server server-nvidia-shield	18	663	December 3, 2024
Media Server on Shield has completely "disappeared"! Plex Media Server server-nvidia-shield	4	492	July 12, 2021
Plex Media Server stopped working on my NVidia Shield TV Pro Plex Media Server server-nvidia-shield	12	759	July 6, 2025
Plex Server regularly stop working on Nvidia Shield Plex Media Server server-nvidia-shield	10	180	April 14, 2022

Plex Media server menu item missing from Plex app

Related topics