Server Version#: 1.23.4.4712 (but also since v1.22.2)
Player Version#:
QNAS TS 453B
Firmware 4.5.4.1715
CPU: Intel J3455
Upgrading from 1.21.4.4079 to a newer version ends up in PMS not working.
Completely de-installed PMS and made a instal of the latest version 1.23.4.4712
After installation, starting the service “seems” to go okay,
App Center indicates it is running…
But when using the commandline ./plex.sh start
it results in:
Starting Plex Media Server… ./plex.sh: line 195: ./Plex Media Server: No such file or directory
It did not install the folder “Plex Media Server” in the Library folder.
So what is missing is the folder in: .qpkg/PlexMediaServer/Library/Plex Media Server
Therefor there are also no log files.
How can i resolv this?
You didn’t get a good installation somewhere along the way.
Here’s the structure –
/share/CACHEDEVx_DATA/ (can be installed on any volume)
.qpkg/ -- where packages get installed.
PlexMediaServer/ -- Plex package directory
plex.sh
Plex Media Server -- The executable
... -- all other package executables
Library/ -- Top of where your metadata goes
Plex Media Serer/
Preferences.xml -- This is your server's Identification XML file
Media/ -- What PMS knows about the media you have
Metadata/ -- The metadata for the media you have.
How good are you at the command line?
Find out where Plex is . Might you have multiple installation directories ?
Are there any services or modules that can be broken or a wrong version that Plex installation is relying on or needs to link binaries ? Like Python or GCC ?
Python v 2.7.5
GCC v4.9.2
[/share/CACHEDEV1_DATA/.qpkg] # ./PlexMediaServer-1.23.4.4712-1f0ed4aea-x86_64.qpkg
Install QNAP package on TS-NAS...
./
./package_routines
./qinstall.sh
./built_info
./qpkg.cfg
4382+1 records in
4382+1 records out
108774576 bytes (103.7MB) copied, 0.934498 seconds, 111.0MB/s
106224+0 records in
106224+0 records out
108773376 bytes (103.7MB) copied, 0.935233 seconds, 110.9MB/s
Firmware check is fine.
Link service start/stop script: plex.sh
Set QPKG information in /etc/config/qpkg.conf
Starting Plex Media Server...
/etc/init.d/plex.sh: line 195: ./Plex Media Server: No such file or directory
[~] # cd /share/Public
[/share/Public] # ls -la
total 106268
drwxr-xr-x 3 admin administrators 4096 2021-07-01 13:17 ./
drwxrwxrwx 49 admin administrators 4096 2021-07-01 13:17 ../
-rw-rw-rw- 1 admin administrators 108799394 2021-07-01 13:16 PlexMediaServer-1.23.4.4712-1f0ed4aea-x86_64.qpkg
drwxrwxrwx 2 admin administrators 4096 2021-07-01 13:17 .@upload_cache/
[/share/Public] # chmod +x PlexMediaServer-1.23.4.4712-1f0ed4aea-x86_64.qpkg
[/share/Public] # ./PlexMediaServer-1.23.4.4712-1f0ed4aea-x86_64.qpkg
Install QNAP package on TS-NAS...
./
./package_routines
./qinstall.sh
./built_info
./qpkg.cfg
4382+1 records in
4382+1 records out
108774576 bytes (103.7MB) copied, 0.279820 seconds, 370.7MB/s
106224+0 records in
106224+0 records out
108773376 bytes (103.7MB) copied, 0.279989 seconds, 370.5MB/s
PlexMediaServer 1.23.3 is already installed. Setup will now perform package upgrading.
Firmware check is fine.
Stopping Plex Media Server...
/etc/init.d/plex.sh: line 203: kill: (8276) - No such process
Link service start/stop script: plex.sh
Set QPKG information in /etc/config/qpkg.conf
Starting Plex Media Server...
[/share/Public] #
do the following at the console log. (here is my console log)
[~] #
[~] # cd /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/
[/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer] # ./.uninstall.sh
Stopping Plex Media Server...
[/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer] # ls -la
total 0
[/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer] # pwd
pwd: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
[/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer] #
The PMS 1.21.1 backup works… limited…
Because i think newer players dont support it any more.
My Samsung SmartTV still works, but my tablet & Phone wont play anything from the server.
QNAP support stil refuses to help me with any PMS version above 1.21.1.
QNAP Support:
Dear Customer,
i allready explained it before , its not been tested yet but once it is the version will be available in our appcenter
If i could switch to another OS (Windows) i would, but unfortunately, all the information within the dBase will be lost, because there’s no descent export / import feature in Plex.
I’m talking about almost 1000 media files that would need manual updating.
This is lack of import/export functionality is a serious fck-up in Plex.