Plex media server Remote access not working despite efforts

Server Version#:1.19.4.2935
Player Version#:4.30.2
Hello, I have been trying to get remote access working for hours upon hours, searching every post I can get my hands on thoroughly but I simply cannot figure out how. It sometimes works for 10 minutes and then turns off, here is a screenshot:


I’ve explored port forwarding, doing it through a VPN service, some portmap.io thing, openVPN but nothing works. Can I get some help?

You have the manual option disabled so it’s going to use UPnP. Is that turned on in your router? I see it’s using port 0, which typically means it’s not on and PMS couldn’t identify the port to use.

I couldn’t tell you, I do not have access to the administrative configuration of the router nor am I able to get it.

Oh. If you don’t have access to administer the router, then there isn’t anything you can do.

I am happy to say I have successfully got remote access working. I am using a VPN service called “PrivateVpn” which has a static ip option that opens ports. It now says that remote access is enabled and working, while i havent tested it i believe my problems should be fixed. Therefore im going to mark this as the solution.

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