Plex Media Server - Synology DSM 7 Preview - Issues

Plex Media Server NAS & Devices
,
603

Yes and Yes.

604

I will need to see the client app logs ā€“ but this really isnā€™t the appropriate place to resolve.

It really sounds like you have a problem with the phone app
Iā€™m the server guy. (Linux).

I will try but this is purely hit or miss.

Because this isnā€™t reallly a server problem, Would you mind creating a new thread, more appropriately titled, and then ping me ? ( @ChuckPa ) so I will be notified?

Weā€™ll continue there.

1 Like
605

Did it take a while for your server to be reachable again? I updated earlier and my server wasnā€™t reachable so I went back to previous version and after a few minutes the server appeared again.

I decided to try the upgrade again and be a bit more patient but itā€™s been nearly half an hour now and itā€™s still unreachable. DSM says Plex is running, but when I try and open Plex from within Package Manager, it says itā€™s unable to connect. My NAS is a DS213j so not the fastest and sometimes my server is unreachable when itā€™s doing things like scanning the library. Could it be doing something like that with this new update and I just need to be patient or might something have broken?

EDIT: Ok, itā€™s now appeared but that took more than half an hour. Worth knowing if anyone else finds themselves waiting a while.

606

It took me 2-5 minutes to reach the server.

1 Like
607

@timtoo440 As stated in the upgrade documentation it can take a few minutes for the library to upgrade. I think it also depends on how big your library is and how fast your NAS is. For me it only took 2 minutes at most. Glad it works now!

608

To all here:

Please note that due to some particularly large database migrations, your first time starting up the server with this release may take an unusually long time, depending on library size, disk speed, and CPU performance. This is normal.

I have an i7-7700 w/ 64GB of RAM and 27,000 items indexed.
It required almost 4 minutes to complete the migrations.

1 Like
609

Thanks, everyone. I should read the release notes!

And it might be time to update my NASā€¦

610

Hi, today I have a notification with new release (iā€™m on ā€œPublicā€ channel since DSM7) named : PlexMediaServer-1.22.1.4228-724c56e62-x86_64_DSM7

On the thread for DSM7 latest version is : PlexMediaServer-1.22.0.4163-d8c4875dd-x86_64_DSM7

Can I install the one released by Plex or not ? iā€™m running 1.22.0.4163-7000

611

There are problems with HW transcoding and PMS 1.22.1.4228

You might be better served staying where youā€™re at for the interrim.

Iā€™m advising the Linux users to step back until it is (if their PMS is critical path)

612

Piping in late, I know, but I just want to add my BIG THANK YOU to @ChuckPa and everyone else who got Plex under DSM7 beta working straight out of the downloads page!

You rock :metal: guys :slight_smile:

1 Like
613

As we get closer to archiving this phase of the effort,

Iā€™d like to ask one thing:

Howā€™s the multi-language support ?

Iā€™ve had feedback from a few but curious about the others.

615

I have a couple of movies with multiple audio selectable tracks, no issue when playing back either track. Thanks for all the work everyone put in. I have a DS216+ & it is running flawlessly with v .4163. Am looking forward to updating again to latest version later tonight. TV shows, Music & Movies all great.

616

When you upgrade to 4264, be aware the database schema will change.

Depending on the type of media you have indexed, it may take longer to migrate than normal.

For some users, myself included, several minutes might be required.

Do no panic. Let it finish normally.

PMS will start responding normally when the CPU time returns to its normal near-idle level.

617

Side Note:

Iā€™ve started writing Backup & Restore.

I have one word to say at this point: ā€œOUCH!ā€ :wink:

618

@ChuckPa

I am currently having problems with my hard drives and would like to back up Plex as I may have to reset the entire system.

how do i proceed?

619

Given I have not completed the Backup/Restore yet, you will need a scheduled task to do this:

  1. Type: User script
  2. Run as: root
  3. Assume: you still have the Plex shared folder (but can edit appropriately)
  4. Required: Plex installed but stopped
  5. Advised: Have it send you notification when complete if a large library

Script contents

#!/bin/sh
#
# Destination  (set accordingly)
Destination="/volume1/Plex"

# Backup Plex (DSM 7)
cd /var/packages/PlexMediaServer/home

# Do it
tar cf "$Destination/PlexMediaServer-Backup.tar" ./*
1 Like
620

The problem is, the disks are write-protected.
So can i export the files to another Location in the Network?
I also got no rights to the /home folder and canā€™t change them because the write-protection.

621

Mount the remote location
change ā€œDestinationā€ to point to that remote mount point

622

Iā€™ve got it now. How exactly do I have to proceed if I have re-installed the Nas and want to install Plex?

623

@Skyfay

What part of that did not work?

What Iā€™ve provided works at the Linux level (below DSM)

What did it report in the job output?

If you are comfortable at the command line, you can also

  1. SSH into the Synoogy
  2. sudo -su root (elevated the shell to higher than admin)
  3. Now start typing

Example:

# mount 192.168.0.10:/export/some/place/safe /mnt
# cd /var/packages/PlexMediaServer/home
# tar cf /mnt/PlexBackup.tar  ./*