No matter what I do, I can’t get PMS to open on my mid-2010 Mac mini (running the latest version of macOS it supports: High Sierra 10.13.6). I’ve reinstalled it half a dozen times, deleted the library files a couple times, even downloaded some other versions.
Every single time I double click to open the app (after I move it to the Applications folder), I’ll see another chevron appear in the menulet bar for a split second before it disappears. If I have the Force Quit Applications window open, it never appears in the list of apps that are open. I’m almost positive it’s not a security (Gatekeeper) issue.
Is there any way to get it to work?
Server Version#: various, mostly 1.22.0.4163-d8c4875dd
Please check out your server logs and/or upload them here (see “manually finding logs” in the linked support article; you’ll be looking for the Plex Media Server.log files).
Could be something about your database being corrupted…
I found an error message complaining that a “Plug-ins” folder wasn’t found in Application Support, which looped until the program quit. I made the folder and thought that would fix the problem, but Plex still doesn’t even acknowledge that PMS is installed.
Here’s my latest log:
Mar 18, 2021 11:33:21.727 [0x70000fb1a000] INFO - Plex Media Server v1.4.1.3362-77c6a4f80 - Apple Mac - build: darwin-x86_64 macosx - GMT -07:00
Mar 18, 2021 11:33:21.728 [0x70000fb1a000] INFO - MacOSX version: 10.13.6, language: en-US
Mar 18, 2021 11:33:21.728 [0x70000fb1a000] INFO - Processor Intel® Core™2 Duo CPU P8600 @ 2.40GHz
Mar 18, 2021 11:33:21.728 [0x70000fb1a000] INFO - /Applications/Plex Media Server.app/Contents/MacOS/Plex Media Server
Mar 18, 2021 11:33:22.115 [0x70000fe2c000] DEBUG - BPQ: [Idle] → [Starting]
Mar 18, 2021 11:33:22.155 [0x70000fe2c000] DEBUG - Opening 20 database sessions to library (com.plexapp.plugins.library), SQLite 3.13.0, threadsafe=1
Mar 18, 2021 11:33:22.206 [0x70000fe2c000] INFO - SQLITE3:0x70000fe2b180, 283, recovered 656 frames from WAL file /Users/Talon/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db-wal
Mar 18, 2021 11:33:22.348 [0x70000fe2c000] DEBUG - Running migrations.
Mar 18, 2021 11:33:22.369 [0x70000fe2c000] DEBUG - ChangestampAllocator: initialized to 0 Mar 18, 2021 11:33:22.550 [0x70000fe2c000] ERROR - Error: Unable to set up server: bind: Address already in use (N5boost16exception_detail10clone_implINS0_19error_info_injectorINS_6system12system_errorEEEEE)
This error means there’s already some app running on your Mac that’s listening to the port used by Plex (32400). Therefore Plex cannot bind to that port / work.
You can run the following command in the Terminal app to check what command/app that is:
sudo lsof +c 0 -P -iTCP:32400 -sTCP:LISTEN
Remarks:
you need to run this command with the sudo prefix – if you’re the admin of this Mac, this should require the confirmation of your password before execution
+c 0 causes the output to show the full command instead of truncating it (e.g. Plex\x20Media\x20Server)
-iTCP:32400 filters the output to commands binding to tcp port 32400 (otherwise you’ll end up with a pretty long list)
-sTCP:LISTEN filters the output to commands listening to the defined port
I remember there’s been some issue in the past when some Adobe products started running on the same port.
