Server Version#: 1.40.2.8395
Player Version#: 1.100.1.221
As it says in the title, I’m currently on 1.40.2.8395 and the latest update is 1.40.5.8921. I’m currently running my Plex off a Windows Server, specifically Datacenter 2019.
Each time I try to update it through Plex on a normal Windows desktop, on Plex Web or on Plex on the server, it makes no difference.
It will download the update, pretend like its installing, and when you check back in the Settings, it still shows the same version it was already on.
Any advice would be great. Don’t want to have to rebuild a near 40TB collection.
Download the installer .exe of the new version.
Uninstall the old version.
Do NOT use any kind of “uninstaller” app or “registry cleaner” software.
Install the new version.
Don’t redirect the install location away from the default.
(If you want the Plex data not on drive C:, that is a different thing and not adjustable in the installer.)
If you are running Plex server as a system service, make sure to update the service wrapper as well.
The newly installed version should be 64bit and may therefore be found in a different location than the 32bit version you may have used until now. Keep that in mind when trying to run Plex server using your own scripts, scheduled tasks or service wrappers.
If I remember correctly, I installed the Plex Media Server originally on the “Plex (M:)” drive, because I wanted a dedicated drive for Plex and the Media Server. So, if I was to follow your steps, it should be…
Uninstall the current Plex Media Server through Programs & Features
Install the current Plex Media Server downloaded straight from the Plex website
Whilst installing, make sure it installs to the M drive, as that was the dedicated drive?
And to confirm, this shouldn’t affect any Metadata I currently have set up within my Plex?
No!
As I mentioned above, the location of the Plex data has nothing to do with the location of the Plex executable.
Your first screenshot shows your current Plex data folder. (Which is not identical with the install location of the Plex executables.)
The second screenshot shows your actual media files.
The third screenshot shows what is apparently an oldPlex data folder, which hasn’t been in use since 2022.
That means your current Plex data folder is in the default location.
I recommend you to treat the software update first, before doing anything about the location of the Plex data folder.
Once you’ve successfully updated the server software, you read:
In your particular case, you should probably clear out drive M: completely, before performing the procedure described in the linked post.
(if you have a high number of media items, I recommend that drive M: is an NVMe drive.)
How is Plex server started? If this is a headless server, you should have something in place which either logs in the Admin automatically at bootup, or runs Plex server as a scheduled task, or run Plex server as a Windows service.
Whatever it is, verify that the latter two are still pointing to the right location of the Plex server executable.
(The easiest way would be to reboot the machine and see whether Plex is started up again afterwards.)
As far as I know, everything logs in automatically whenever I restart or boot the server. Everything is still pointing to the right location too, as I’m able to play films, tv shows, etc., with all metadata appearing.
