Server Version#:1.28.2.6151
Player Version#: NA
I have been successfully running a Plex server for 8 years on a windows 7 Pro system. I needed to upgrade the operating system and have moved to a Windows 11 Pro system. This has caused a change from a windows based Plex app to a web based plex server application. I am now not seeing my full library?? If I have the media disc installed on my old system I have 643 movies. The web based server only show 419 movies. I can’t believe this is a naming issue, any suggestions or recommendations as to why the media files are not seen?
Look for duplicates, or find a missing movie and post your server logs
My media file has no duplicates and has been stable with no changes for 6 months. The “Movie” folder has each movie name as a folder with the video file of the movie in the folder. All files were copied to disc using MakeMKV, but I see multiple variatiions for the video file name - many being title00 where I suspect the file type is MKV. Hopefully these are not the duplicates you mean? Why does the web server read files differently than the Windows App version?
I’m not sure whether this log file is what you suggested I upload?
Plex Media Server Logs_2022-09-18_21-41-59.zip (3.1 MB)
Thanks for any assistance you can provide.
Try and switch to sort by year instead, does that works?
No, changing the sort flag did not change anything. I have played with changing file names and that had no effect. I logged in as local account rather than under Microsoft with no effect.
I did discover one movie folder without a file, but adding the file didn’t do anything.
The movie missing was Joker, I changed folder name to The Joker and suddenly it appeared.
I changed folder name back to just Joker and it worked again? The poster was wrong but easily fixed. I’m uploading the Log file and database file for reference.
Plex Media Server Logs_2022-09-19_09-20-12.zip (3.3 MB)
Mod: database removed. Do NOT post your database in a public thread
See response below to dane22 and log/database files
Thanks
Plex Web vs. Plex for Windows is just how you view the files, it doesn’t make any difference in what files get recognized
Do your movie titles contain dates?
i.e., Joker (2019)
If not, I think the difference between your old server and new server is the agent/scanner
The old scanner was a little more forgiving as far as the dates go.
I had a lot of titles without parenthesis like Joker 2019 and the old scanner would match them but the new scanner wouldn’t
Add the date in parenthesis to one of the missing files, scan the library and see if it shows up
Okay, reason I asked to switch sort order was to rule out Collections
Not sure what you mean here, please share a screen capture
And to find medias that might not be in Plex, you can use this 3rd. Party tool
Naming needs fixed. D:\MOVIES\Joker\2020 title00.mkv should be labeled Joker (2019) {imdb-tt7286456}.mkv not 2020 title00.mkv
If you want to save yourself a lot of time I would recommend using Download - tinyMediaManager and use ${title} (${year}) {imdb-${imdb}} as the new name format.
dbirch -
I have been successful in updating my movie database file names using TMM but am having trouble updating the TV Shows. I have manually updated a couple-three TV show file names and they now show in the Plex library correctly.
My process, go into settings and modify the changer to;
${showTitle} - S${seasonNr2}E${episodeNr2}.mkv - ${title}
Point to update sources for my input file folder and then load the bulk editor and select all folders, but when I click to update nothing happens? I must be missing a step?
Would you mind giving me a quick reference to the steps I need to make to bulk update the file names.
Current folder structure I’m attempting to edit is;
“TV Show Name”, Subfolders “Season 1-8” and each folder contains episodes labeled “title00.mkv-title08.mkv” plus the TV Show info file has been added by tmm.
Thanks for the help.
If you right click there should be a rename files option
EDIT: ${showTitle} - S${seasonNr2}E${episodeNr2}.mkv - ${title} is not correct.
Episode format:
${showTitle} - S${seasonNr2}E${episodeNr2} - ${title}
Folder format:
${showTitle} (${showYear}) {tvdb-${tvShow.ids.tvdb}}/Season ${seasonNr2}
okay,
I fixed the file format under settings rename
I set source to my media file with Hopalong Cassidy as folder name
I am under TV Shows and update the source data which loads the 8 season folders
I select the Season 1 folder and when I right click it gives me the menu similiar to bulk edit
I right click and select the Rename/Cleanup option, rename selected Tv shows episoides
The process bar at bottom executes but no new results
Obviously, I’m missing a key step?
You forgot the search/match step to pull info from online.
In my instance I found missing films hiding in duplicates, multiple unrelated movies had all been grouped together as duplicates of one particular film.
After looking into what each of the duplicates had in common I found they had the exact same info file and once those were remove the problem stopped happening.
The info files had been created by a third party scraper: Ember Media Manager.
Not saying that this will be the case for anyone else, just that it’s worth looking into what caused the unrelated films to group together.
