Plex Misnumbering TV Seasons after update to Metadata Service

[annath918]

Server Version#: 1.24.1.4931
Player Version#: 4.64.3 (Plex Web)

I updated to the new plex Metadata service, and noticed that 2 new shows I added to my library are being recognized, but their seasons are numbered incorrect. For one show, it says it has a Season 10 instead of Season 1 (the only season). For the other, it says it has season 264, again instead of Season 1.

I have my library setup as follows:

DRIVE:\Media\TV Shows\SERIES_NAME\Season 01

This is the same setup for all my TV Shows.

Shows that were in the library prior to the update continue to be sorted correctly. Only these 2 new shows that were added after the update have been affected.

[tom80H]

How are the files named inside that Season 01 folder?

[annath918]

[Chihiro] SERIESNAME 01 [1080p Hi10P AAC][4AB7D68E].mkv

For the other series
[a-s]_SERIESNAME_-_001__rs2_[F17820E3].mkv

[tom80H]

Try fixing this to match the suggested naming schema:

TV Shows   <- the folder linked to your TV Show library
  SERIES_NAME
    Season XX
      SERIES_NAME - sXXeYY - optional episode title.ext
      SERIES_NAME - sXXeYY.ext  <- w/o optional text

Where .ext is stands for the file extension, XX the season number and YY the episode number.

The new agent tends to be quite flexible but you’ll get your best results by sticking with the official schema.

Side notes

1. While the old agents could be distracted by a release year in the SERIES_NAME part (unless it was part of the official show name on TVDb/TMDb – the new agent is fine by having a release date to improve your matching quality
2. Same as with movies you can include a reference to IDMb, TMDb or TVDb to improve the match results (e.g. SERIES_NAME {imdb-tt1234567} or SERIES_NAME {tmdb-12345}).
3. Plex usually only ignores 1 set of square brackets – with your current naming this can cause quite some hiccups

[annath918]

I’ll try that! Thank you!