As I was browsing my library, and I have noticed some movies being rated differently to others, I tried to force a refresh of the matches using “fix match” and “refresh metadata” to no avail, after a looking further through my library, I noticed that most had something in common - they were mostly TV Movies/Documentary/Music.
All of the items I came accross do have IMDB listings and ratings - however the plex movie scanner seems to use a different source, i’m unsure what it is as it just has a grey star, and not the usual imdb/rotten tomatoes logo - could this be corrected to match the setting I have chosen, or is this a bug?
My movie library is set to use the Plex movie agent, and within the settings, I have set all source preferences to IMDB.
Server Version#: 1.14.1.5488
Player Version#: 3.77.4 (plex web)
Ratings from The Movie Database show up as a grey star & a percentage.
Did you change the ratings source - imdb/rotten tomatoes/TMDB/etc after adding the movie?
When you add a movie to Plex, it uses whatever sources you have defined at the time.
If you later change choices, Plex uses the new source for new additions, but keeps the original source for existing movies.
To change the to your new source, re-analyze the movie then refresh the metadata.
Edit: Should be able to perform re-analyze / refresh metadata on a per-library level as well (as opposed to per-movie). I tried it with a small library, <10 movies, and it worked in a couple minutes. Would obviously take longer for a larger library.
I have had plex for years (prior to the plex scanner) and used various different scanners along the way - i am now taking the laborious task of rematching each title using the current plex scanner, which does work correctly on most titles.
Out of all the affected titles, some are old and some are new.
As I mentioned, I have tried fixing the “issue” by using “fix match” and manually selecting the plex movie (default), also by “refresh metadata”, and with a few of the titles, I even tried completely removing the files from the directory, deleting bundles & trash, optimising database and reintroducing them to the library to be scanned as new.
Let me list a some of the titles for you:
TITLE (YEAR) - IMDB NUMBER
One Love Manchester (2017) - tt6970184
Attenborough’s Life That Glows (2016) - tt5705966
The Last Reef 3D (2012) - tt2070717
Porcupine Tree Anesthetize (2010) - tt1626645
Scenes from a Marriage (1974) - tt6725014
I even tried matching the titles using the IMDB number
This is the crucial bit. Plex has only licensed IMDb data for “real cinema movies”. All others (if they get a match at all with the ‘Plex Movie’ agent) are filled-in from TMDB.
Yes, it actually costs money to use metadata from IMDb in a commercial product. Screen-scraping, like $other-software does it, is illegal.
