Plex Music library is missing first disc of 3-disc album

General Discussions
1

My music library is mostly complete, but at least one of my albums isn’t showing up correctly.

I’ve checked and re-checked to ensure that the files are tagged correctly, and they are. The album has three discs, and discs 2 and 3 are showing up perfectly.

Disc 1 is just nowhere to be found in my library for some reason.

All of the files are tagged with Disc 1 / 2 / 3 in the exact same way. Any ideas on how to diagnose and resolve this?

2

Well, which is the way you tagged them?
Furthermore, how did you name the files and did you arrange them into folders?

3

I tagged everything a few years ago using MusicBrainz Picard. I used their recommended tagging method, which includes using the Disc / “Collection” tag for 1/3, 2/3, and 3/3 for the three discs.

My folders were originally organized like this:

Music / Spock’s Beard / Snow / Disc 1
Music / Spock’s Beard / Snow / Disc 2
Music / Spock’s Beard / Snow / Bonus Disc

And all the files inside those folders are named:
/Disc 1
1-01 Title.mp3
1-02 Title.mp3
…

/Disc 2
2-01 Title.mp3
…

/Bonus Disc
3-01 Title.mp3
…

I tried placing all of those tracks in the same root directory instead of different physical file folders per disc, and re-scanned my library, but that didn’t help - after the change, my Plex still only shows disc 2 and 3 (the bonus disc).

Here is a sample of the physical files if you’re able to check them out - one random track from each disc shared directly from my music library which Plex is scanning:

https://1drv.ms/f/s!AjhVz5wTFCwF4OYz2-Xrsq05gAmn0Q

Note that within the OneDrive UI linked to above, you can view the tagged info without downloading the tracks. It all shows up correctly in there.

4

Yes, this is looking good, overall.
Do you perhaps have several versions of this album or maybe an EP and an Album version?
Maybe the tracks of the disc 1 do appear in one of the other albums of this artist?

Are you aware of the Plex Dance?
(with music, step 4 can be omitted)

5

Ah that was it - for some reason Disc 1 of the album was being matched to a different live version of the album.

I used the “Fix match” option within the UI and that resolved it quickly.

6

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