Server Version#: 1.25.3.5385
Player Version#: 7.26
My wife put some series to download on her iPhone XS Max and after some time came complaining that the device is unresponsive. It was indeed extremely laggy, apps wouldn’t open, etc.
1st thing I did was restart it. It was stuck at the Apple logo. After a minute or two in that state, I forced a restart, Apple logo again, left it for 10 minutes, the same thing. After the next force restart, I left it for almost half an hour till it finally booted into a half-broken glitchy UI.
After a few minutes of trying I managed to get to settings and among other things check storage. Full to the brim. I couldn’t even delete Plex from the home screen. UI would go to “jiggle mode” but went unresponsive after that. After some try and error, I finally managed to uninstall Plex from the search menu.
It should not be possible for a media player app to break the whole iOS like this…
I haven’t experienced that myself yet.
I’ve seen situations where Plex gives an error message if it cannot complete a download because there’s not enough storage. Based on some logs I’ve seen, it appears the download process will regularly ask iOS if there’s sufficient space to continue.
So not sure if this is actually about Plex eating away the last bits & bytes of available capacity or if other activities push this to the limit after Plex had filled things up and stopped when iOS told it to.
You can configure a quota for Plex to use in the app settings.
The expected behavior would be to get an error message that storage is full but something went very wrong here. There should be protection on both Plex and OS side to prevent something like this from happening. My guess would be there was some issue with revamped downloads mechanism.
My 1st reaction upon being handed a glitchy iPhone was “what did you do to it?”. Only later we got to the thing that the last thing she did was put some episodes to download for tomorrow’s commute.
Sitting there and watching as minutes pass by with iPhone sitting on the Apple boot logo is not a nice way to spend one’s evening.
