Plex no longer finding server (unavailable) though server is up and running

Plex Media Server NAS & Devices
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NAS: WD MyCloud PR2100
Plex Media Server: PlexMediaServer-1.18.5.2309-f5213a238-MyCloudPR2100 13.03.25
Plex for Mac: Version 1.6.2.994-e05b79d6

Yesterday I came home from vacation and updated the Plex Media Server version on my NAS. I was able to watch a show on either Plex for Mac or the Plex iOS app for around an hour. Then I got a ‘server is currently unavailable error’.

I can remotely log into the server from my browser and the library files are accessible on my Macbook so there is nothing I can see wrong with my NAS. I did however reboot the NAS just in case that helped but it didn’t.

I then thought maybe the file I downloaded had corrupted. So I went to https://www.plex.tv/media-server-downloads/ > selected Western Digital > Choose Package > My Cloud PR2100 and saved the file. I then installed the package manually on the server as usual.

The Plex apps were back up and running which was great but after an hour or so, suddenly it all stopped and I am seeing the ‘server currently unavailable’ error message on all devices/apps.

Is anyone else experiencing this? Am I missing something? I’ve never had this issue in the 2+ years I’ve been running this set up and I don’t know how to resolve it permanently. I also can’t find an existing/similar report on the forum but if I’ve missed one my apologies.

Logs: Plex Logs.zip (1.3 MB)

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Ey! Check this post. I got the same problem and it solved.

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Thank you! I would never have made a connection to IPv6 settings since I’ve never touched it. Appreciate the help.

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@Lemonpwn3d Annnnd as I sent that, it’s all stopped working again so I don’t think it’s an IPv6 setting issue :frowning: This is so frustrating.

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Have you tried this? https://support-en.wd.com/app/answers/detail/a_id/19636

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Everything has been stable since the new version was released so hopefully that continues! Thanks for your help @Lemonpwn3d

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