It worked about three weeks ago. I think a recent update caused the issue but I’m hoping someone can give me some clarification from looking at the logs. I’ve gone through forum posts and verified my settings are correct. Thanks for the assistance.
You have a permissions issue where the server is not allowed to see the drive/directory
May 20, 2019 18:18:03.970 [0x7f7babe80740] DEBUG - * Scanning /volume1/MOVIES/R May 20, 2019 18:18:03.970 [0x7f7babe80740] ERROR - Couldn't check for the existence of file "/volume1/MOVIES/R": boost::filesystem::status: Permission denied: "/volume1/MOVIES/R"
There was a recent change in the server for Synology. Info on the changes and info on how to change the permissions so the server can see the directory/shares again can be found here Plex Media Server security changes for Synology users