Plex not finding media

Hi,

My plex media server is not scanning the library. it can see the folders when i select each library(e.g, Movies and TV Shows), however it then just keeps scanning and never adds any files into the library.

I have been using plex successfully for a while however it just recently stopped updating the library.

Tried a few things to fix it with no success. Decided then to just do a fresh install of plex and start again.

I have ticked off all the permissions i believe are required in shared folders and users for plex.

Still no luck.

Would really appreciate any help here.

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