Server Version#: 1.25.5.5492
Player Version#: 4.74.1
I have new files added to my media folders, but Plex doesn’t seem to find them/scan them. I tried manually scanning, made sure my files were named correctly (and not duplicates). One way it seems to work is if I restart PMS every time there are new files. Thinking it would be a permissions issue with Synology, but I haven’t changed any settings at all? Any ideas?
Logs below.
Plex Media Server Logs_2022-02-05_08-24-42.zip (3.7 MB)
I am having the same problem none of the new files I added from Thursday haven’t shown up on my server.
Plex considers the share /volume2/torrents/Library/ to be unavailable… so this could be a permission issue or some hiccup with your share organization on the Syno. The torrents/ folder however appears to be available and Plex is scanning your files from that.
Is the drive available under that name (e.g. not moved to /volume1/)?
Correct, it’s always been volume2
Is this a problem with automatic detection or more basic (detect by a manual scan) ?
Both. Automatic detection doesn’t work, but sometimes I’ll do a manual scan and it still doesn’t work until I restart PMS.
Would you please have it do a manual scan.
After the manual scan is completed, download the logs ZIP file from PMS
and attach it here.
Updated to PMS 1.25.4.5487 and the same thing is happening to me as well.
I can add content to either my Movies or Shows library, and what seems to happen is that the Library scan (for either) then triggers and gets stuck running indefinitely, so then adding anymore content isn’t picked up since the scan is stuck. The only workaround is then to remove the newly added content, restart PMS, then add the new content. If a new library scan starts, restart the service again and repeat.
Hoping this gets fixed soon.
getting stuck is a known problem. I also hope they figure out what’s causing it.
Thanks Bobby and Chuck. So just keep restarting PMS until bug is fixed?
Recommend downgrading to 1.25.3.5409 until this gets resolved.
Yep, unfortunately that’s the only current workaround.
Hello all
I have a similiar situation with the configuration: Raspberry Pi as Plex Server and a QNAP NAS as media storage.
For about a week or so the libraries won’t refresh neither automatically nor manually. New movies are only added if I restart the server. I suspect a Plex update to be the culprit.
Happy about any help and suggestion.
Cheers,
moses
Not 100% but I believe the latest beta build has fixed the issue. 1.25.6.5545
I have the same problem, happened to me after updating to 1.25.5.5492, files are found after manual scan.
I can confirm, the 1.25.6.5545 release has fixed the issue!
That’s excellent!
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