Plex not finding newly added media - only after manually copy/pasting into media folder

Thank you.

Dec 31, 2021 13:47:01.241 [0x7f9045d2bb38] DEBUG - Scanner: Processing directory /volume1/media/Videos/Filme/Jolt.(2021) (parent: yes)
Dec 31, 2021 13:47:01.259 [0x7f9045d2bb38] ERROR - Error opening file '"/volume1/media/Videos/Filme/Jolt.(2021)/Jolt.(2021).mkv"' - Permission denied (13)
Dec 31, 2021 13:47:01.260 [0x7f9045d2bb38] ERROR - Error opening file '"/volume1/media/Videos/Filme/Jolt.(2021)/Jolt.(2021).idx"' - Permission denied (13)
Dec 31, 2021 13:47:01.260 [0x7f9045d2bb38] ERROR - Error opening file '"/volume1/media/Videos/Filme/Jolt.(2021)/Jolt.(2021).sub"' - Permission denied (13)
Dec 31, 2021 13:47:01.260 [0x7f9045d2bb38] ERROR - Error opening file '"/volume1/media/Videos/Filme/Jolt.(2021)/Jolt.(2021).1.idx"' - Permission denied (13)
Dec 31, 2021 13:47:01.260 [0x7f9045d2bb38] ERROR - Error opening file '"/volume1/media/Videos/Filme/Jolt.(2021)/Jolt.(2021).1.sub"' - Permission denied (13)
Dec 31, 2021 13:47:01.260 [0x7f9045d2bb38] DEBUG - Skipping over directory 'Jolt.(2021)', as nothing has changed; removing 0 media items from map.

User PlexMediaServer isn’t being granted permissions

DSM 7 does all this differently and this is why you’re how having troubles.
DSM 7 is now VERY strict about permissions.

When you copy/paste using DSM’s FileStation, it will look at the shared folder permissions and then apply them to whatever you’re copying.

If you’re using SMB, that won’t happen.
SMB file permissions must be set for “everyone” or “world” (or whatever the name is) to have “READ” permission (minimally)

You can go to the top of each shared folder, select all the files, assign permissions for “PlexMediaServer” (“Plex” is NOT used in DSM 7 and can be deleted)

This FAQ still shows the DSM 6 screenshots (the GUI has not changed. Only the name changed)

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