Plex not rescanning channels

Live TV & DVR
,
1

Server Version#:4.125.1
Player Version#:1.89.1.107-20abacd1
In the channel matching window, the left side lists channel 44.2 with the correct call letters. In the drop-down list to the right, channel 44.2 does not appear. I have tried clicking on rescan, but nothing happens, and 44.2 is still missing from the drop-down list.

2

We would likely need to see your server logs after trying to rescan to see what is happening.

This is the local web app version number. On the left side under your server name there will be another “General” section of settings for your server which will show the server version number.

3

Version 1.140.1.8227.
Plex Media Server Logs_2024-03-25_16-50-27.zip (3.7 MB)

5

This is a lineup issue

I need details of the TV Market you receive the channels for and if it is OTA as opposed to cable. See this pinned forum topic which outlines how to report these issues. I am afraid I do have a backlog of these to go through

See this pinned topic within the Live TV & DVR forum category
Reporting Plex DVR Lineup Inaccuracies - Live TV & DVR - Plex Forum

Please add the details to the linked forum thread
Also would be good to establish what these web sites show for your zip code for channel 44.2

Enter your zip code in the Addresses (optional) field and click on search

and also find the OTA TV Market in this listing

Please collate all the information and add to the forum thread mentioned in the pinned topic

6

  1. Channel 44.2 is missing from the drop-down list on right side of channel matching window. 44.2 KPHE-HD does show on left side of window. 44.2 is missing from guide also. Both tuner and TV receive this over-the-air channel.

  2. Lineup name is “Local Broadcast Listing”/

  3. Channel 44.2, KPHE-HD.

  4. Not an airing issue.

  5. USA

  6. 86301

  7. Prescott, AZ

  8. 1.140.1.8227

8

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