Plex not sending verification/password reset emails

General Discussions
1

Hi,

As the title suggests I am not receiving/plex not sending any emails? obviously my email is correct but no matter how many times I press the “forgot password” or confirmation of email address button nothing comes through? I have been trying for over a week now…

Any suggestions?

2

I pinged the employees. THey’re looking into it.

The default question: Check your SPAM folder?

3

Hi @mbcplexserver,

I have looked into it, and it seems we tried to several password reset and email confirmation emails to your email address, but they were dropped because a previous email attempt to your current address had bounced. This happened almost a year ago, because of a RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup. I have removed the address from the bounces list, so feel free to try again and see if you receive emails again.

4

@Rosapolis said:
Hi @mbcplexserver,

I have looked into it, and it seems we tried to several password reset and email confirmation emails to your email address, but they were dropped because a previous email attempt to your current address had bounced. This happened almost a year ago, because of a RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup. I have removed the address from the bounces list, so feel free to try again and see if you receive emails again.

Perfect!

All working now, thanks