Plex not showing TV Show Directory

Plex Media Server NAS & Devices
1

Server Version#: Version 1.40.2.8395
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I have a synology NAS server with plex on it I added a new drive / formatted it NTFS
Created a new share called TV

Then in plex tried to add the new local folder: /volume2/TV

It will not populate what am i doing incorrectly / Movies and music work perfectly

2

Perhaps this?

(DSM 6 = “Plex”, DSM 7 = “PlexMediaServer”)

3

It has the same permissions as the other folders.

4

When you set permissions on the shared folder for “System Internal User” (NOT local user) PlexMediaServer,

Did you also check the box “Apply to this folder, sub-folders and files” ?

(Plex is not a privileged program. You must expressly give permission to everything in the shared folder because of how Synology ACLs work)

5

Thank you the upgrade was it. I had give the system permission as well this time,

Seems to be working now thanks

6

When we upgraded from DSM 6 → DSM 7,

  1. Complete rewrite of the packaging
    – You will notice you have a menu now in the packsge.
    – You can claim the server as you install it.

  2. Plex shared folder – Abandoned.

  3. Plex user – Abandoned.

  4. New special shared folder and System Internal User (Synology’s new rules)

7

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