Server Version#: Player Version#: I have a Western Digital MyCloud Home with Plex server pre-installed. My windows based devices work perfect. My android devices won’t play anything. I can see the Videos through the plex app installed on each device but when I try to play them I get an error mes…

Would you be able to grab the logs and I can take a look to see why it’s failing to play. Steps for fetching the logs are available here; Android, Android TV, Fire TV, Portal Logs | Plex Support

I replied via email. Did you receive anything?

Got the same issues as you. Got a MyCloud Home, been playing Plex perfect on my TLC’s TV’s with the Android software on them. Just a few weeks ago try to play a video on my Plex and it gives me the error “An Error Occurred While Attempting to Play This Video Check the Connection and Try Again” I can…

As it was explained to me by Western Digital support any firmware updates would be pushed to the device once they are available. Glad I’m not the only one. Windows and Xbox (both Microsoft) will play anything.

Have a friend that is running the old WD NAS with Plex and they have updates from Plex like every week pretty much. Updates are so easy. But Updates for the MyCloud pushed out by WD doesn’t seem to happen at all pretty much. Its a nightmare

[image] jlw1370_gmail_com: Server Version#: Plex Media Server version? If an older version such as 1.18/1.19, see this post: [image] Connection Error when playing films on android tv app Plex Players As @richyh67 mentions, there is a problem with current versions …

Your right it is the version, but there is no way to update it on a WD Mycloud Home. Its version 1.18.6.2350, but I tried to use my windows plex media server version 1.24.0.xxx and it still didnt work on anything android. I was however able to use chromecast from my desktop to my metronet chromecas…

Hi guys, I have a WD cloud home storage devices 8Tb. I see all the content via Plex, both WD were working fine until a couple days ago the just didn’t play videos and music via Plex, all the time displaying the message " Check your internet connection", and this only happen on android devices. Is …

@Netfranflix See my post above. Does it apply to your situation?

Hi I have also got WD my cloud home storage devices. Mine is 4Tb I only have my personal music collection installed on this and had been using Plex to cast to my Google home speakers. Have had this for 2 weeks and was working OK to playback all music from desktop or from android apps. Since a fe…

Plex not working on Android Clients! HELP!

Plex Players Streaming Devices

FordGuy61 August 20, 2021, 2:01am 7

Plex Media Server version?

If an older version such as 1.18/1.19, see this post:

Topic		Replies	Views
Plex wont play on my androids Plex Players android-tv	22	996	January 24, 2022
Can't play anything on Plex for Android Mobile Devices server-western-digital , android-mobile-legacy , android-tv	13	716	December 3, 2021
An error occurred while attempting to play this video. Please check your connection and try again NAS & Devices server-western-digital , android-tv	5	233	November 18, 2021
Plex doesn't play movies/tv shows on Android Devices Streaming Devices android-tv	22	1722	September 16, 2021
WD Cloud Firewall problem NAS & Devices server-western-digital , android-mobile-legacy , android-tv	4	183	November 11, 2021

Plex not working on Android Clients! HELP!

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