Plex Nvidia Shield TV Pro : Movie resolution frame rate while playing

Plex Players Streaming Devices
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Just recently I have replaced my Dune 4K Pro streamer with Nvidia Shield TV Pro 2019

I am missing very much an option (present on the Dune) of displaying Movie/TV episode resolution and frame rate while video is playing (info button on the remote). I am streaming from a HDD connected to the Shield.

Is there a way to display this info ?

Nvidia Shield connected (HDMI) to Denon 3500H receiver which is connected (HDMI) to Sony OLED 4K tv.

Regards

2

your TV should be able to tell you that info. no need for the shield to do it.

besides, if you have AI upscaling enabled then the playback resolution is always going to be 4K (assuming you have a 4K TV).

3

Thanks.

AI upscaling enabled but I have expected the Shield/Plex to display streaming info.

Example : I have a copy of Apple’s ‘Prehistoric Planet’ series in 2160p, Dolby Vision, Atmos. How can I be certain Shield/Plex is streaming correctly ?

I don’t have an ‘Info’ function on my Sony KD55AF8BAEP 4K remote.

Regards

4

if you have the match framerate option enabled within the plex client, and the match resolution option disabled, then everything will play correctly at the correct framerate.

as you have AI upscaling enabled the match resolution option should be disabled.

5

Thanks.

Someone told me that the Sony remote has an ‘info’ button. I will look into it later today.

Regards

6

Plex settings:
Automatically adjust quality (Beta) is on. Refresh rate switching is off, resolution switching is off.

While playing I can freeze the player and get Playback info which displays the original properties : 4K, MKV, EAC3 5.1, Player : axoPlayer.

Sony tv “info” just displays 4K resolution for the video.

7

you should have refresh rate switching on, otherwise your content won’t play at the correct framerate.

i would also have automatically adjust quality set to off.

not sure why you’d want to see what the framerate is, if you have the setting set to ON then you know it’s going to correct anyway.

8

Thanks, I will test that.

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