Plex on Apple TV - Pre-roll sticks at the end and won't start playing movie

Plex Players Streaming Devices
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1

Server Version#: 1.25.2.5319
Player Version#: Apple TV 7.26 (1744)

After the most recent update, preroll sticks on Apple TV once it reaches the end of the video. I have about 20 pre-rolls (yes it may be excessive but it’s much nicer to have that many random), and they have all worked flawlessly up until now.

I can’t replicate on web player or other iOS devices. Anyone else seeing this as well? I can remove the pre-roll files and then things work fine with or without cinema trailers too.

Thanks!

2

I cannot seem to replicate this on my Apple TV… does this issue persist if you restart the server and force-quit/restart the app?

3

It works for one or two movies then starts happening again. I can’t tell from any of the logs where the problem is - don’t even know which log to really look at so I don’t want to post anything here that’s irrelevant.

4

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