Plex on FireTV stick doesn't switch the TV into 3D mode

Server Version: 1.25.2.5319
Player Version: latest version on Amazon TV stick

when I use my Samsung build-in (old) Plex app to playback 3D H-SBS titles, it automatically switches the TV into 3D mode (I’m using the “3D H-SBS” tag both in the metadata and with the physical file on plex server). The app doesn’t have much love, so I switched to Amazon Fire TV stick instead for the plex client. When playing a 3D title from there, 3D is NOT automatically activated (an external 3D blu-ray player can do)

How can I experience the same comfort from plex stick app compared to the samsung build-in?
see Plex for Samsung App Manual v2.000 [PDF] | Free PDF Manuals for comparison of how this works with the build-in one.

thank you!
Thorsten

Not possible. Plex clients do not know/care if a file is 3D or not so it has no idea that a switch is needed. Also, I don’t believe there is an Android command to trigger 3D mode on the TV.

hmmm. The build-in Samsung PLEX app can do. Every blu-ray player can do and the later one uses the same input channel technology (HDMI), so why should the plex app on the TV stick be technically incapable of signaling in the same way? As I wrote, the “3D_enablement” switch is done through tags on metadata or the phyiscal file name, so the plex app actually knows it is 3D material. It doesn’t have to guess about it… got my point?

Plex does not look at any of that. You can look in the xml for that video. There is nothing in there that Plex has analyzed that will indicate it is 3D.

The build-in Samsung PLEX app can do.

It is only the old Samsung Smart Hub that can. This was written by a 3rd party using a special coding method specific only to the Samsung TV. The current Plex for Samsung app cannot do this.

AFAIK, it’s an Android limitation. Android does not have an “enable 3D” api.

ah! I thought all client apps were plex-owned and maintained. Appologies for that, I didn’t know.

AFAIK the fireTV stick can do 3D, so it’s not a generic Android-limitation per se. See Fire TV Stick 4K - 3D in hoher Bildqualität, z B. von Youtube, direkt an DLP-Beamer Foto & Bild | spezial, 3d, youtube Bilder auf fotocommunity and https://www.kodifiretvstick.com/how-to-watch-3d-movies-on-firestick/

I don’t read German so I don’t know what that link is suppose to be showing. Fire TV devices do support 3D in that they will output the 3D video. There’s nothing special needed to do that.

Regardless, 3D is a dieing video type. I don’t think Plex is going to spend resources to support that. As I mentioned earlier, Plex currently has no way to identify 3D files.

The old Samsung app used a different mechanism and and passed the actual filename down to the TV. I believe it was the TV that then handled the switch, it wasn’t something actively done by the app.

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