Hi, I’m experiencing a weird issue on my Sony android TV since a week or so: If I try to play a some episodes of Tv Shows from my Library the plex app on my TV just hangs therewith a black screen and a spinning circle. Movies, Music and other videos play just fine. Sometimes the app just crashes, s…

Hi, this has just started happening to me also on my Sony Android TV. I have found that if I use Chromecast to cast to my TV instead of using the TV app it plays the file fine (note, the TV appears twice as a Chromecast target, once as the Plex App and once as the TV, only the TV works this way). T…

I’m planning to enable debug on the client this evening to see if there is something I can find. I’ll post eventually what I find.

Some more logs. First from my plex tv app while attempting to play an episode: failed with spinning cirle. and then from the server. (sorry for the unique pastebin but I think it’s understandable from the timestamps Logs Hope these logs mean something to the devs. The strang thing is that yeste…

i have the same problem with hevc main 10 to play on an android tv device. but only when I transcode this

That would be the common link in our files, however my workaround is to play via Chromecast. It seems the native Android TV app won’t play these files but Chromecasting without transcoding works fine on the same TV.

Adding to this, the latest episode of the show I’m watching was encoded in AC-3 and plays fine, the episodes prior to it were encoded with E-AC-3 JOC so I think you are right on the money that it’s actually an audio issue.

No feedback or questions from the devs? This is really ruining the experience.

TBH with latest updates (I’m now on version 1.26.2.5797-5bd057d2b) problems seems to have vanished. Don’t know if the firmware update on my Sony TV helped with that too.

Plex on my Sony Android TV doesn't play certain files. Don't know why

Plex Players

DomesPlex April 21, 2022, 8:03pm 6

The chromecast seems to be having a lot of trouble with EAC3 audio. My working theory is that it’s running out of memory trying to cache the audio. I have a similar issue, but no response from Plex yet: Playback fails on EAC3 audio files when Bluetooth Headphones are connected - #7 by DomesPlex

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Plex on my Sony Android TV doesn't play certain files. Don't know why

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