Plex on Roku Login: Missing the easy ‘https://plex.tv/link’ process

Server Version#: Version 1.32.5.7349
Roku Player Version#: 7.6.1.8501-67117911f-Plex

Plex on Roku sign in only allows use of Roku Account or Plex Account Email Address and Password now for some reason. Setting up a new Roku (for elderly family and I’m 5 states away). Plex Team, the Link process with 4 digit code is essential. Please bring that back. Some non-techie people /can’t/ use the remote to correctly enter complex passwords.

To test this, on my own Roku I logged out, deleted the Plex app and reinstalled the Plex app. Verified. It ONLY asked for email and password (or Roku account). No sign in with code option.

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Based on the announcement thread this is something that was done to meet Roku cert requirement:

Don’t think this will be coming back for Roku.
Complain to Roku if you want them to be able to bring this back.

-Shark2k

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Good to know, I didn’t realize Roku forced the removal of the simple authentication method. I did some searching, but didn’t find the announcement you were referring to. Thank you so much for confirming.

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So I just got hit with this as well - however when I try to login with either of the gmail addresses for which I have accounts I can’t, it just won’t connect then tells me after multiple failures there must be some issue with my IP address - which is interesting because it KNOWS that my email address has an account already. Is there some way to use a gmail account to login still? I feel like I must be doing something wrong still.
But yea, this PIN was one of those things that made the cost of the Plex Pass well worth it and I mean, Ill keep it, but this is a BIG downer since the Roku TVs are all so inexpensive (subsidized by Roku I’ve got to imagine). How crappy.

The PIN for being in a Plex home is still available.

What is being referred to in the OP is the easy login method of getting a 4 digit code when attempting to login on a STB device (like a Roku/Roku TV, Android TV, etc.) and then going to https://plex.tv/link and logging in with your account from a web browser and then entering the 4 digit code shown on the TV screen.

I just checked on a Roku I use on occasion for travelling and made sure it was on the latest Plex app and the fast user switching (where you enter a 4 digit pin to switch to a different user within your home).

It sounds like you got logged out for some reason and need to get logged back in, which could be a PITA without the option to sign-in with a code. However, once you get signed in, you should still be able to use the PIN for fast user switching.

-Shark2k

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