Server Version#: 1.41.9.9961-72009961
Player Version#: 4.146.0
This issue occurs no matter which Plex Player I use. These are not issues when running Plex Media Server on Windows. Is there a way to resolve this. I don’t want to overhaul my entire library to migrate to Plex on Synology.
Thankyou
Can you give a specific example, how those files are named / organized within the movie folder?
Subfolder names for local extras must match Plex‘s naming schema, e.g. Trailers (not Trailer). Extras isn’t a supported schema.
https://support.plex.tv/articles/local-files-for-trailers-and-extras/
https://support.plex.tv/articles/200220677-local-media-assets-movies/
Edit: other than that, the behavior of PMS should be similar on Windows and Synology.
For the trailers or extras:
Plex Media\Movie Name\trailer\001_1080p.mp4
Plex Media\Movie Name\extras\movie name-BTS.mp4
For poster art:
Plex Media\Movie Name\poster.jpg
Plex Media\Movie Name\poster-1.jpg
Plex Media\Movie Name\poster-2.jpg
This file structure and naming convention is what i’ve always used and it’s worked not problem with Plex Media Server for Windows. Art named according to plex naming conventions only displays the first image and excludes numbered images.
For example:
Plex Media\Movie Name\cover.jpg
Plex Media\Movie Name\cover-1.jpg
Plex Media\Movie Name\poster.jpg
Plex Media\Movie Name\poster-1.jpg
Only cover.jpg will be available.
Regarding the local extras:
That’s definitely not in line with the official naming schema (and should also not be working if you setup a new library using the current generation Plex agents). Did you possibly use some custom third party agents on that old setup?
Regarding the local media assets:
I sometimes have/find multiple versions of a poster.
Those always show up in Plex as options to pick. The only difference I notice is that I don’t use -1 as starting index but -2 (the original / non-indexed file is “#1”).
FWIW, the structure below works with Plex Media Server on my Synology, Ubuntu, & Windows servers.
Plex provides no cover art for The Dirty Dozen due to a DMCA takedown request (there is no poster for the movie at watch.plex.tv).
If I edit the movie, I can pick either poster. The selected poster is then displayed by the clients.
/movies/The Dirty Dozen (1967)
│ The Dirty Dozen (1967).mkv
│ The Dirty Dozen (1967)-1.jpg
│ The Dirty Dozen (1967)-2.jpg
│
├───Behind The Scenes
│ Armed and Deadly The Making of The Dirty Dozen.mkv
│ Operation Dirty Dozen.mkv
│
├───Featurettes
│ Marine Corps Combat Leadership Skills.mkv
│ The Filthy Thirteen Real Stories from Behind the Lines.mkv
│
├───Other
│ Intro by Ernest Borgnine.mkv
│
└───Trailers
The Dirty Dozen (1967) Theatrical Trailer.mkv
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