Most of my files play fine, but for my direct blu ray mkv rips, there are constant green and pink bars that flash on the screen. Ok I shouldn’t say constant, maybe every 30 seconds. But it makes the movie unwatchable. These files are being direct played.
Anyone else seeing this? I’m aware of the issue with stuttering on mkvs solved by jumping forward or back, but this seems a little different. Could all be related.
These MKVs are high bitrate (25-30 mbps).
Are you able to share the media info for one of these files? Does it happen with all of your Bluray rips or only specific ones?
I have only tested with a few full Bluray rips but they all have been avc codecs and haven’t been able to reproduce this yet.
only some of them. Seems to be tied to direct playing though. I turned off direct play and haven’t run into the issue so far. I suspect it wasn’t happening on some files earlier because they weren’t able to be direct played.
I can share the media info for two movies I know it was happening on.
When you disable direct play does video copy over (direct stream) ?
In my testing I saw that most of my tests were actually direct stream video and transcoding the audio (because I only ripped the DTS-MA track). So I am kind of curious now if it is a limitation with only MKV’s (As remuxing throws it in a mpegts container) because even in the mpegts the average bitrate for some of the blurays I was testing was still roughly 35Mbps.
I am going to try and manually remux the audio in one of the rips to see if I can reproduce what you’re seeing with a file a know will direct play as well just to be sure.
Just to update I did try and remux the audio in one of my full bluray rips and watched ~ the first 30 minutes with no stuttering/artifacts. This was the media information from that file so hopefully if you can grab the media info from one that does do it we can try and narrow down the cause:
General
Unique ID : 238354407719100991558521019321727419904 (0xB351639D632810F165B530E1EE058600)
Complete name : \media\Test Folder est.mkv
Format : Matroska
Format version : Version 2
File size : 25.6 GiB
Duration : 2h 4mn
Overall bit rate mode : Variable
Overall bit rate : 29.5 Mbps
Movie name : Jurassic World
Writing application : Lavf54.20.4
Writing library : Lavf54.20.4
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 4mn
Bit rate mode : Variable
Bit rate : 28.4 Mbps
Maximum bit rate : 35.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.572
Stream size : 24.7 GiB (96%)
Language : English
Default : Yes
Forced : No
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 2h 4mn
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 32 bits
Compression mode : Lossy
Delay relative to video : 23ms
Stream size : 399 MiB (2%)
Title : Surround 7.1
Language : English
Default : Yes
Forced : No
Yes file was being direct streamed with no problems. Issue arose when being direct played.
here’s a pastebin for one of the movies:
http://pastebin.com/aqPA8WHp
The only thing I really see different is ref frames of 2. I have seen other issues reported with low reference frames, but I was never able to reproduce it. Every time I tried to re-encode a video to the lower ref frames the file defaulted back to 4, so still trying to create a file/narrow it down to a setting that can reproduce the issue with reliably.
Just wanted to give a partial update, I was able to reproduce this in my recent Bluray rip of Monty Python and the Quest for the Holy Grail both direct played and direct streamed so it is definitely something in the video stream that the Xbox is not liking. I did forward on a sample that I made that produces the result everytime to the developers to hopefully help track it down.
So now I am going to mess around with it a bit and see if I can find a specific setting in the file that is triggering it, my current guess is still on the ref frames, but I am not 100% sure at this time.
I am having the exact issue as you. At first I thought it was some hdmi cable issue since it seemed to only be happening when loud sounds would appear in a movie (lightning etc) but after swapping those out I came to the same conclusion as you. It’s only happening on the Xbox one and with high bitrate BluRay rips. Also side note I’m noticing a lot more judder recently. Hope they can find and correct the issue
I’m seeing the same issue, just had it with a Jupiter Ascending rip. I noticed it really only happened with scenes with a lot of stuff going on. Finished it on the FireTV without any issues.
thanks for sending the issue to the devs, any official way we can submit and vote on this as an issue? I don’t post here very often so not famliar
I tried to play the newer Godzilla movie last night and noticed the same problems at several points in the movie. I thought it could have been a bad rip so I tried watching the movie on the Plex for Samsung (1.19) app on my TV and the movie plays fine on that app.
I have this same issue. Has there been any progress in identifying the cause?
Is there any way to know if the devs have it on a todo list?
I’m seeing the same issue as well just on certain MKV blu-ray rips.
I see the same issue on the same types of rips. Any update on when this might be fixed on the Xbox One app?
@FowlkeJL said:
I see the same issue on the same types of rips. Any update on when this might be fixed on the Xbox One app?
Unfortunately no, Plex can only send the video stream to the media player framekwork. The decoding is performed after that step. It has been reported to Microsoft, but I have not seen any information regarding this specifically.
Yes this is the same error I posted about a few days ago.
makes the xbox app un watchable.
Might be the same, might be different but I have been having issues with the new app with stuttering and buffering. Switched back to the old app and not having issues 
If you’re experiencing issues with direct playback then please send a sample video file our way so we can pass it on to Microsoft to fix.
This issue has been plaguing me for months and would love to see it get resolved.
