Plex Pass and Remote Sharing

[B-Bye]

Server Version#: 1.31.0.6654
Player Version#: Current

I had understood that having a Plex Pass (I got a Lifetime pass @ Xmas) allowed for remote friends and family to have unfettered access to my personal media.

I sent an invite to a buddy - who accepted; but it will not let them play more that 60 seconds without purchasing some kind of subscription. (They do not have a subscription). What gives?

Have I misread something?

Rob

[JaysPlex]

That is the limitation for mobile devices without a Plex pass

There is a one time 5 dollar free your friend can pay to have the 1 minute limit removed but it only applies to that device

There is no limit if your friend uses a computer or a Plex app on a tv

[FordGuy61]

@JaysPlex

but it only applies to that device

It applies to all devices that use the same app store account.

Ex: iPhone & iPad on same account: $5 total
Ex: iPhone & Android tablet: $10 total, $5 ea. to Apple & Google.

No transferring between accounts or app stores.
Apple’s family sharing is supported.

https://support.plex.tv/articles/205556278-unlocking-or-activating-plex-for-ios/

https://support.plex.tv/articles/203868088-unlocking-or-activating-plex-for-android/

[B-Bye]

Thanks to both of you for the fast responses. I appreciate it.