Plex pass can't use Hardware acceleration

Server Version#:1.32.4.7164
Player Version#: web android-version 9.24.0.2105
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Synology version 6.23, I could use the hardware decoding normally before, but after upgrading to version 1.32.4.7164,The hardware decoding has failed. I can tick the hardware acceleration in the setting interface, but in fact it did not use hardware decoding, the CPU occupied 99%.
I tried docker version with the newest version.It is exactly the same as the version of the Synology kit, and the hardware decoding cannot be turned on
Can you help me see what’s going on?

This is part of the log
sourceVideoCodec=“h264” sourceAudioCodec=“aac” videoDecision=“transcode” audioDecision=“transcode” protocol=“dash” container=“mp4” videoCodec=“h264” audioCodec=“aac” audioChannels=“2” transcodeHwRequested=“1” transcodeHwFullPipeline=“0”>

There are some engineer builds you might be able to use use in that thread until they fix the problem in an update

I got it with the 699 version, thank you brother!

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